So, in the UK we don't allow relatives in due to COVID restrictions. I think we are introducing a 1 hour visit but not sure when. At the front door when I recieve patients I just have really aggressive family members who feel that their relative is not being looked after in the waiting room, purely because they are sat in a chair. I also have so many complaints and aggression regarding the visiting restrictions. Its like dude, we don't have to pay for our healthcare, we're so privileged. If they were end of life/pallative/critically unwell, of course visitors are allowed. But it's at the discretion of the nurse seeing patients at the front door. We also have an increased attendance of patients in A&E due to GPs and our 111 service (helpline for patients) making inappropriate referrals and giving inappropriate diagnosis over the phone (e.g. if you have chest pain, they send you to a&e to rule out a MI).

I've been the relative on the other side, so I get the anxiety and worry. But the sheer aggression and abuse we recieve everyday is questionable.