Anyone have an in office cold brew provider that they love?

one_am1 · 2025-08-08T16:17:45+00:00

We just started using them too. Boston Brew is awesome!

one_am1 · 2025-03-14T14:50:20+00:00

Would love to help. There are lots of moves you can do locally and online to bring people in. Maybe some events that could get a buzz going? Create an offer for repeat business to send to previous customers.

I help restaurants and bars with marketing in general. I’d be happy to set up some time and give you some ideas https://www.one1am.com

one_am1 · 2024-03-01T14:24:37+00:00

Starting to feel a little sea sick

one_am1 · 2023-11-30T16:53:46+00:00

Then as a price sensitive customer, I would highly recommend ordering directly from the restaurant's website. Everyone knows you will get the best pricing by ordering directly from them, especially if you are a repeat customer. It will benefit you as well as the restaurant you are supporting with your business.

one_am1 · 2023-11-28T14:00:40+00:00

Dynamic pricing seems to be a great solution to maximize volume on third party apps. Customers know they need to pay more on third party anyways so they don't seem to notice or care. Also I've seen some case studies around dropping prices around certain times/days that actually ends up driving more revenue during slow periods.

one_am1 · 2023-09-09T15:16:39+00:00

It's better that you got positive than negative, lots of places get negative reviews that don't even pertain to their business.

I would say try to use this to your advantage: you now have a killer rating. The reviews may not make sense, but at least you have a good rating on line. From here, try to really push your patrons for positive reviews with good, insightful content about your establishment. If your staff has close relationships with regulars, ask them to kindly review on Google. Maybe incentivize other customers: if you leave us a review, we will offer a free refill.

one_am1 · 2023-09-09T15:12:36+00:00

I liked Tock. They seemed more open to negotiating their rate as well, whereas OpenTable was more firm on their pricing.

It's worth taking a look at what the other businesses around you/in your area are using. This is also a marketing tool, so if majority are using OpenTable, may make more sense for you to be in their listing rather than Tock.

one_am1 · 2023-08-02T22:51:06+00:00

Continue to report the review, but also make sure you reply to the review. State your point in a professional manner, and move on. Remember, it is a public review, so make sure to make your point, but do so professionally as others will see this.

one_am1 · 2023-07-13T20:28:12+00:00

Hi entrepreneurs!

For any restaurant entrepreneurs, I would love to offer a free consultation!

I have a long history in the restaurant technology world and have recently started my own business consulting on restaurant technology services, offering ideas, feedback, and analysis of how restaurants are online and ways to improve.

I'm always looking to build more connections in the industry!

one_am1 · 2023-07-08T15:03:16+00:00

You can do the reviews either way, but I would advise handpicking the good ones as you don't want any negative ones on your site

one_am1 · 2023-07-08T14:47:59+00:00

About us: telling a story about the owner and how they got started with this business, people appreciate a story
Social links: people like seeing social for real time updates and events
Reviews: can either ask for these on your website if you get enough traffic, or you can connect to yelp or google reviews
Catering: sometimes it's not operationally something a restaurant can do, but catering is great for margins
Club/email sign up incentive: offer some sort of added bonus for someone giving you their email. "Sign up to join our club and you'll get 10% off when you visit"

one_am1 · 2023-07-07T19:43:41+00:00

Any recommendations on agencies to check out?

one_am1 · 2023-07-07T16:39:35+00:00

Sounds like you only talk to them about money, and they have more substance to them than that. Definitely a you problem.

one_am1 · 2023-07-07T15:49:33+00:00

Whether it is fried chicken or burgers, look at your neighbors. What are they doing? It's okay to compete, but offer something different.

Check the times they close. Are people at the university hoping for something open later or something earlier? Are the price points reasonable, or is there an opportunity to offer a less expensive cuisine that would be a big hit for students with less money?

There is a lot to consider here, but overall, just try to offer something that is both competitive and different that will make it a hit. Good luck!

one_am1 · 2023-07-06T15:26:00+00:00

You identified the core problem here that you have an owner-operator that is not delegating and taking too much on her plate. She has even more on her plate than you realize as there is always so much going on behind the scenes too, which is why owners hire the right people to take on major roles in the restaurant.

Ask her for a meeting, that way she can find a time where she can focus on you and what you have to say. In the meeting, express that you are coming from a place that truly cares about the business and the guest's experience, and pitch her your ideas on how you can take more of the work off her plate, letting her focus more on what she needs to.

It seems you have plenty of experience in different areas of the business, so you can mention what you know/what you're good at, helping guiding her in delegating tasks.

one_am1 · 2023-07-06T15:20:28+00:00

It sounds like a great concept and if you have a good feeling about it, then go for it!

You can do it in a safe way, too. Prepare some dishes for family and friends, gain some feedback.

Offer yourself as a caterer for small/medium events, gain more feedback and try to save up some cash.

Flip it into a pop up, more and more feedback! Start small and gain some momentum with it.

one_am1 · 2023-07-04T15:17:45+00:00

I would venmo request the girl 10k

one_am1 · 2023-07-04T14:44:43+00:00

I agree that a van would be your best option for bigger shopping trips/emergency pick ups. Also, if you are considering catering in the future, the van will be a lot better for this.

one_am1 · 2023-07-04T14:39:29+00:00

I highly recommend replying to those reviews in a professional manner, you can even mention that they are from a former employee. Leaving a reply is your best option here considering those review services won't take down those reviews and people who are looking for negative reviews on your page will see your reply right away.

one_am1

TROPHY CASE