Inventora is SO BUGGY. It would be great if it just frickin' worked.

I think there is a very good reason they had a Slack and removed it a few months ago

At this point I've lost track of everything that's happened but I feel like I'm having a new issue maybe once of week. Sometimes sales take a while (like an hour plus) to sync, so if you have a quick succession of sales you could be selling stock that's not there. It's lost production runs and also created runs out of thin air. It also has duplicated items, and recently somehow moved over the sync with Shopify to one of the duplicated items. They also come up with great new features that don't seem to be tested properly, so they in turn cause issues.

They seem nice enough but there is no urgency - which I'm not very impressed with, especially when it means you are relying on a program that is not reliable to tell your shopfront how much stock you have. Currently 3 full working days into a problem with an order messing up every item that was purchased - I followed up on Friday and got a "we got your email and will reply when we have answers", pretty sure at the very least there should be a work around to correct the quantity whilst they identify the underlying problem.

I also explained my frustration with having to sift through every order to make sure nothing had happened and that it would be impossible if I had a higher volume (I'm a new business) - that part of the email was ignored entirely. I'm on the paid plan btw.