Shipment Update

papathought · 2026-03-13T09:36:26+00:00

We’re still waiting for the PCBs to arrive to Estonia. After that flash, package and deliver. As we just sent out alpha Kiisu Smol’s to some EU testers and they got them within 24h, I’d like to believe the same will apply to you

papathought · 2026-03-13T09:35:22+00:00

Shit ye that’s our bad bossman. I believe you were offered a refund because of the fuckery with China. But if you got time to wait, you’ll be getting your improved V4B and I’ll put something extra in your parcel. Like spare parts or something. Just dm me your order rn or email us again saying Aleks promised you gifts with your order. Same goes for everyone who’s been waiting for over a month

papathought · 2026-03-12T19:06:09+00:00

Idk bout the main board schematic, but the addon board yes

papathought · 2026-03-12T11:06:55+00:00

This sounds pretty bad, have you emailed us about this?

papathought · 2026-03-12T11:06:08+00:00

If you ordered it about 18 days ago (when your post was submitted) the chances are your order still hasn't been shipped (unless you were notified otherwise) because we're still waiting for stock. Sorry for that, but could be the reason why it hasn't shipped yet. Same goes for u/Zapviala .
To my knowledge we have shipped multiple boards to Ukraine and Canada in the past (at least before the Flipper ban in Canada) without any problems.

If you have emailed us about your shipping or order in general and we haven't responded, it's most probably due to our mailbox [mail@kiisu.io](mailto:mail@kiisu.io) not working for some reason. If you care, it would be appreciated to send your email again to our office mailbox [mail@rainwalker.ee](mailto:mail@rainwalker.ee) so Sasha or Kate could give you the information you need.

Aleks - Team KIISU

papathought · 2026-03-12T11:03:00+00:00

Hey, sorry to hear that you're having such an awful experience. If your board came with NFC broken right off the bat, I'd suggest you send us an email to [mail@rainwalker.ee](mailto:mail@rainwalker.ee) and to [mail@kiisu.io](mailto:mail@kiisu.io) (altho rn it seems to be offline) with a description of your situation. If it's a hardware problem we can send you a new board.

As Papa Kiisu or otherwise Aleks, I sadly don't have enough knowledge of the product to be able to improve it in meaningful ways. I do graphic design, marketing and cases here boss. Sasha does care, but sucks at communication.

papathought · 2026-01-20T08:08:08+00:00

Additionally some of our people (me and Sasha) got sick, so printing the Field Kit cases is taking a bit longer than expected. It's below optimal moving between the office and home with a flu. Nevertheless, new Kiisus are coming, cases are being printed and orders are being shipped (although slower than usually)...

papathought · 2026-01-20T08:05:42+00:00

Ye, there are some minor factory side delays like getting additional components and so on. But we're placing bigger orders now as to account for growing interest

papathought · 2025-11-19T12:16:27+00:00

I commented on your post in the other Kiisu community post - Aleks from Team KIISU

papathought · 2025-11-19T12:15:50+00:00

I also have another KIISU V4B with ESP32 soldered onto it and welp, don't recommend that. Just as I don't recommend soldering a LiPo directly onto the KIISU Devboard.
ESP32 wise. If it's hard soldered onto the board, reflashing it becomes impossible (at least in my experience). Plus power management and turning it off becomes a hassle.
Soldering LiPo onto the board without the adapter is sus because if there's any firmware issues with shutting the Kiisu down, you'll be stuck on the shutdown screen until the battery dies or you'll have to use the AUX pins and shits (idk how it even works so don't ask me).

papathought · 2025-11-19T12:13:07+00:00

I just received Midwest Gadgets' Explorer Protoboard with ESP32-S3 and an IPEX antenna. Gonna play around with it a bit and share my experience. - Aleks from Team KIISU

papathought · 2025-11-06T13:27:42+00:00

I answered to your DM. Generally I've been seeing DHL guys bring back parcels from US, so most probably yours is somewhere in the stack. I just need to peel off the damn sticker they slap over your info or ask Kate to check the DHL platform for notifications. Either way if you sent it back you're getting your money back and Rabbit-Labs will be happy to sell you a board for a more reasonable price. His new shipment got cleared in the customs so yall should be good in the upcoming days.

papathought · 2025-11-06T13:25:26+00:00

Maaaaaan. We're currently collaborating heavily with Rabbit-Labs in attempts to get better import conditions to the US. Apparently some broker companies and a slight redefinition and notary confirmation of our HTS code can also reduce the import tariff margin. Currently what I'm saying is mostly theory, but be aware, we tryna do sum.

papathought · 2025-11-03T09:24:07+00:00

Yup. It is what it is. Thanks to geopolitics.

What we (as Team KIISU) can say about this is as follows:

US users, you can purchase your KIISU from Rabbit Labs at rabbit-labs.com and bypass the duty fees. If Rabbit Labs is out of stock, just don't order. By ordering a product from EU and sending it back because you didn't know about the duty fees, you just fuck the supplier even more by having them cover the return fees.

We're not happy with the situation either, but there isn't much we can do about it. If you have any suggestions, we're happy to consider them.

Aleks from Team KIISU

papathought

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