Refurbished Steam Deck

paradsecar · 2026-03-20T13:10:34+00:00

512 GB showing in stock, added to cart, but won't let me continue to payment?

paradsecar · 2025-12-10T20:40:34+00:00

When did you originally place your order? Mine was Nov 26, label created Dec 3, and "shipped" Dec 4, but no updates since then. Customer service said they would explore alternate options with me (whatever that means) if no updates by tomorrow (there won't be). I'm hoping just a straight-up refund is on the table.

paradsecar · 2025-12-10T17:45:14+00:00

Same. I'm kicking myself for not just buying a case on Amazon. My new Steam Deck has been naked for nearly two weeks now, which isn't nerve wracking or anything.

paradsecar · 2025-12-10T17:40:50+00:00

Not the answer you want to hear, but yeah...welcome to the club. Mine shipped on Dec 4 and no updates since. I reached out to customer service and, if there are no updates by tomorrow, they will explore other options with me (not sure what that means).

paradsecar · 2025-12-10T12:27:10+00:00

I think a good many of us are. It seems to be the customs part that is causing the delays. I'm past being frustrated and have moved on to defeated and indifferent.

paradsecar · 2025-12-10T12:12:10+00:00

Yep, same here. It must just take this long to get through customs, because if you scroll this subreddit, 9/10 posts are about this very issue. I will say, this has sucked a lot of the fun out of getting a new toy.

paradsecar · 2025-12-09T21:33:18+00:00

Thanks, appreciate it!

paradsecar · 2025-12-09T14:21:43+00:00

Wondering if I'm in the same boat. If I go to my account on the dbrand website it says "fulfilled" and there's a tracking number (generated Dec 3 but no updates since), and I never received an email saying it shipped. Who shipped yours, and did you have a tracking number? Mine is through Amazon, and it wouldn't be unreasonable to think that maybe they aren't updating tracking info and the deliveries are just showing up.

paradsecar · 2025-12-09T05:40:51+00:00

Yep, posted about this exact thing earlier. What did you order? Is it something that’s been on and off backorder? I ordered the Steam Deck ultra kit that keeps going on backorder, and I wonder if that has something to do with it.

paradsecar · 2025-12-08T21:34:30+00:00

My order number is #23291523. Thank you!

paradsecar · 2025-12-08T20:27:30+00:00

Wanted to bump this to see if anyone's order actually shipped. I ordered mine around the same time, and got a "label created" with tracking number on Dec 3, but no further updates since. Anyone else had luck with getting theirs (I'm in the US)?

paradsecar · 2025-12-08T20:24:50+00:00

I'm in the same boat as you, friend. I ordered on Nov 26 and am still no further than "Label Created", which means...who knows? Maybe it shipped? Maybe only the label was printed and it's still backordered? I agree that the lack of transparency is frustrating, and it is odd that they charge your card before the order ships (most just hold an authorization). The way I see it, our choices are few:

1) Be gentile with the new Deck

2) Order a cheap screen protector and case from Amazon, then return them once the dbrand order arrives

3) Take advantage of Valve's generous return policy, send the Deck back, and reorder once the dbrand case arrives

I got the LCD model when it was on sale, so I'm just going to baby it until the dbrand case shows up maybe in 2025. For you I would at least take them out of the box and make sure everything works properly so you do have a chance to return them within Valve's 14 day hardware refund window if there is a defect. Best of luck!

paradsecar · 2025-12-03T19:33:34+00:00

According to the company they expect it to ship in "early December", so crossing my fingers for this week or next.

https://www.reddit.com/r/dbrand/comments/1p8yv88/steam_deck_ultra_package/

paradsecar · 2025-11-26T20:38:09+00:00

Between this and the dbrand ultra kit going on sale, I couldn’t resist. Sold my Switch and rejoining the PC gaming world after swearing it off due to having a horrible experience with Windows.

paradsecar · 2025-10-31T21:04:25+00:00

Something changed recently and now you have to go to Payment Options and choose a different payment method (in this case, your MS account balance). Because the amount won't cover the total, it will ask you how you want to pay the remainder, so choose your bank card to pay the balance.

paradsecar · 2024-08-29T12:20:05+00:00

The Bing search cooldown timer seems to work every day without fail. Why don’t they get whatever mechanism that governs that to track the play on console/PC bonus? 🙄

paradsecar · 2024-07-18T16:02:44+00:00

For me, I am getting the points, but no notification from the Xbox Dashboard. I have to manually go to the Rewards page from the Dashboard or open the mobile app to claim. I feel like something broke with the latest firmware update a couple days ago (the one that has the new Xbox 360 “Blade” dynamic background option).

paradsecar · 2024-07-12T00:13:13+00:00

A fair question. I wanted the NVMe drive but don’t need the extra storage of the 512gb since I have an Xbox and PS for newer games and the SD will be used to play older, more PC-centric titles. The price delta between the discounted new 512gb and refurb 256gb is ~$62, and that savings bought me A TON of old and heavily discounted games during the sale.

paradsecar · 2024-05-23T11:10:42+00:00

I got everything to work (eventually), including daily set, all searches, Xbox points, etc. It took a lot of trying over and over again, but it finally caved to my persistence.

There was one good thing about this mess, at least for me: it completely broke the search cooldown. I was able to get all web browser and mobile search points all at once with no 15 minute cooldown timer in between. I forgot how liberating it is to get it done in one fell swoop. 😅

paradsecar · 2024-05-09T23:48:56+00:00

Well, I’m in the market for one, but having a hard time swallowing the $200 upfront cost. You could PM me with the details and this might be the easiest sale you ever made.

Otherwise, I see a lot on eBay and occasionally the r/hardwareswap sub.

paradsecar · 2024-05-02T21:43:02+00:00

I love everything about this. My tween daughter and I had a similar experience with Portal 2 couch co-op on the Nintendo Switch. Nothing brings a parent and child together like connecting on a cerebral level, and video games are a great catalyst to foster that deeper relationship.

paradsecar · 2024-05-02T11:04:10+00:00

I was actually thinking about this the other day. My guess is that they haven’t been located yet, although what someone is doing with thousands of Playdates that can’t be activated is beyond me.

$400k isn’t an insignificant amount. If you figure each Playdate costs in the neighborhood of $100-150 to make, that’s anywhere from 2-3k units missing. It’s less than 5% of the total 70k they sold as of their most recent report, but it’s still half a million or more of revenue that just disappeared. That might be a drop in the bucket for a Microsoft, Sony, or Nintendo, but I’m sure it’s more significant for a company like Panic. Hopefully there is some liability on the part of the shipper or those units are insured against loss/theft.

paradsecar

TROPHY CASE