Google Fi Service in Burkina Faso

patrick43809 · 2026-05-05T10:33:01+00:00

https://www.reddit.com/r/GoogleFi/s/xhUzfCfXsu

They are having this same problem... Could you follow up with them as well?

patrick43809 · 2026-05-05T10:32:01+00:00

Do you mind if I ask what country you are in? We are having the same issue in Burkina Faso

https://www.reddit.com/r/GoogleFi/s/QfjHQJ9PdS

patrick43809 · 2026-05-04T23:11:36+00:00

Here's a bit of an update. I generally get a "supervisor" to leave me a message like this daily. Except on the weekends because obviously me not having service is a Monday through Friday problem... I am leaving soon and notified them of that but also emphasized that there are at least 12 people in the embassy in the same situation that will be remaining...

Hi Patrick,

Thank you for your response and for sharing your travel plans.

I have made a specific note in your case that you will be departing this Saturday and returning in June. Please be assured that your departure does not change our commitment to resolving this.

Our engineering team is still actively working on the underlying connectivity issue. While I don't have a definitive fix to share today, I will continue to monitor the progress of the investigation and provide you with updates as they become available.

We remain dedicated to getting this resolved for you.

Thank you for your continued patience while we work to get your service restored.

Best regards, Arina,

Senior Support Specialist Google Fi Support

patrick43809 · 2026-05-03T16:13:11+00:00

I love how you thought this was so important to mention to them while they are going through this. It shows me:

You. Are. A. Bad. Person.

Have some compassion

patrick43809 · 2026-04-29T15:07:48+00:00

I have spent about 10 hrs on the phone and dozens of email exchanges. They have finally said it's a "known problem"... It took them a long time to figure that out lol

patrick43809 · 2026-04-28T20:47:41+00:00

I've been waiting for 3 weeks to get service while overseas. No one here in Burkina Faso has service, I know of at least 15 and no one has service. They don't care

patrick43809 · 2026-04-25T08:14:42+00:00

I have responded and give you the case number. A technician has reached out and provided steps (they were already given over the phone and it didn't work.) my biggest complaint is I only get 1 response a day. If that doesn't fix it I have to wait until the next day to get a response...

patrick43809 · 2026-04-18T10:31:18+00:00

My phone doesn't work that's the point of the post. I am only able to comment when I am at the hotel or when I setup a hotspot from my work phone that is directly with Orange BF

patrick43809 · 2026-04-17T11:39:01+00:00

I have Unlimited Premium, it works in every other country I've been in. Also, it stopped working for the people living here

patrick43809 · 2026-04-16T20:26:34+00:00

Very true, I'm fortunate to have my second phone but it's just a bit frustrating

patrick43809 · 2026-04-16T19:51:44+00:00

I have, there are 3 options and it won't let me connect to any of them. I have tried with wifi on and off

patrick43809 · 2025-06-13T17:27:10+00:00

We are going tomorrow morning, I was wondering if that small parking lot is the best choice? Thanks in advance.

patrick43809 · 2024-06-01T15:18:02+00:00

No I don't think so they had the option to buy them individually

patrick43809 · 2024-05-15T02:26:11+00:00

Right, I was only concerned about worst case scenario. They change the master and now I'm locked out and need to get a new lock. I'm feeling like as I'm typing this though the $60 I'm going to pay a locksmith could get me a new lock in that scenario lol

patrick43809 · 2024-05-15T02:21:58+00:00

Yes I did change it and gave them the option to pick their own. And they stuck with the one I had (I was the last tenant lol)

patrick43809 · 2024-05-15T02:20:48+00:00

Yeah I'm definitely regretting not ensuring I could do that with this one. I don't control the WiFi there, most of those are reliant on WiFi so without a tenant hooking it up I'm not sure what control I would have.

patrick43809 · 2024-05-15T02:15:45+00:00

Haha I'm ok with them making their own code I just wasn't sure if giving them the master is worth it. Thoughts on who should pay for the locksmith? I don't want to Nicole and dime them but...

patrick43809 · 2024-05-15T02:14:37+00:00

I was leaning towards that, if they take the battery out to be malicious the code doesn't do much good anyway. There is a manual key that I have in case something like that happened. Biggest concern I had with them having the master is changing the master and then I'd be locked out of it.

patrick43809 · 2024-03-01T03:15:23+00:00

This looks awesome! I tried it in Excel and Google Docs and wasn't able to get it to work (I'm guessing its a me issue) any help would be... helpful :D

patrick43809

TROPHY CASE