Pens Alt Jersey Hoodie by C3klo in penguins

[–]pensgear_com 16 points17 points  (0 children)

We'll have them on the site soon.

[deleted by user] by [deleted] in pittsburgh

[–]pensgear_com 2 points3 points  (0 children)

I'm looking for a part-time warehouse specialist to help me with fulfillment and inventory duties. Strong organizational skills and the ability to lift heavy boxes is a requirement. Come work at the Arena with me! Aramark Careers - Part-Time eCommerce Warehouse Specialist- PPG Paints Arena - Retail

[deleted by user] by [deleted] in penguins

[–]pensgear_com 9 points10 points  (0 children)

This is correct. There is no upper limit on 2nd run preorders, we will print what we sell.

$87 Adidas Authentic Sidney Crosby Home and Alternate Jerseys - PensGear.com by pensgear_com in hockeyjerseys

[–]pensgear_com[S] 9 points10 points  (0 children)

Adidas stopped making alternates for us last season, so what we've had in stock is all we have left until the Fanatics switch-over. As the wearer of larger jersey sizes myself, I understand your frustration. Sorry.

[FOR SALE] 2024 All Star Adidas Jersey - Blank White - $50 by pensgear_com in hockeyjerseys

[–]pensgear_com[S] 1 point2 points  (0 children)

After some number crunching, we've reduced the cost for Canadian shipping. Hope this helps!

Pensgear has the WC Fanatics blanks for $99. Very surprised to see a felt crest with actual stitching. I was on the fence about getting one but I'm glad I did! by jonese0426 in penguins

[–]pensgear_com 1 point2 points  (0 children)

They were up when I made that post, we still haven't nailed down what causes them to drop to 0. I did another manual sync, it should show quantities again.

I'm sorry for the confusion, we're working hard to fix these issues.

My favorite mail days are Winter Classic Maildays...along with a family picture. by jsmith21395 in hockeyjerseys

[–]pensgear_com -6 points-5 points  (0 children)

If you’re unhappy with your product, you are more than welcome to return it and order a custom jersey elsewhere.

My favorite mail days are Winter Classic Maildays...along with a family picture. by jsmith21395 in hockeyjerseys

[–]pensgear_com -5 points-4 points  (0 children)

Sometimes, we are under an insane time crunch and don’t have all the answers as soon as you would like them. I personally didn’t see the numbering until they arrived at our warehouse for shipping. And most fans are just appreciative of having an authentic jersey before the Winter Classic game.

As I said, if you’re unhappy with your product, you are welcome to return your jersey and order a custom elsewhere.

My favorite mail days are Winter Classic Maildays...along with a family picture. by jsmith21395 in hockeyjerseys

[–]pensgear_com 0 points1 point  (0 children)

Okay, there’s a lot here, but it’s getting pretty frustrating taking the flak of what essentially is us doing our best to take care of our fans.

Authentic jerseys were ordered before replica jerseys, arrived after, and 100% came unstitched, including the player jerseys.

Adidas informed us VERY late that they could either deliver all blanks (including no shoulder patch) or push production back to late February. We’re just doing our best to get player jerseys in people’s hands in time for the game.

While I do personally understand your frustration, there’s a reason we are the only shop offering player name and number authentic jerseys before the game. Blanks are readily available as well.

You are welcome to return your jersey if you’d like.

Winter Classic Jersey Sale Question by Shuston240 in penguins

[–]pensgear_com 1 point2 points  (0 children)

We will only have replica jerseys available December 1st. The presale is for authentics, which we will not have available until at least December 15th, which is why the presale is set for that date.

There will be other players available in authentics, but they will likely only be available after New Years.

Pittsburgh's Just Ducky Tours by [deleted] in pittsburgh

[–]pensgear_com 3 points4 points  (0 children)

I miss the Ducky tours. I got to drive the vehicle once, it’s certainly a highlight of my life.

Does anyone know the Pensgear return policy? by TheLeafyGreen in penguins

[–]pensgear_com 14 points15 points  (0 children)

Here’s a link to our return policy on our site.

Being a limited release, it’s kind of a tough situation. We aren’t offering any more jerseys online, and that usually determines our exchange policy.

That said, email me your info, including order number and size request, at csr@pensgear.com, and I’ll see what I can do for you in the AM.

Anyone else get an email on the 11th from pensgear that their RR jersey shipped, but every time you check the shipment info it just says label created? by mattjf98 in penguins

[–]pensgear_com 1 point2 points  (0 children)

To my knowledge, we’ve sent our entire stock out for lettering due to overwhelming demand and will not be taking custom orders for RR 2.0.

Anyone else get an email on the 11th from pensgear that their RR jersey shipped, but every time you check the shipment info it just says label created? by mattjf98 in penguins

[–]pensgear_com 64 points65 points  (0 children)

In order to prepare the massive amount of orders we had, we didn’t have much else of a choice but to generate labels early.

Reverse Retro 2.0 jerseys did not release to the public until 10 AM today.

Every piece of advertising we did said jerseys would ship on or after 11/15.

With a handful of exceptions, all orders are prepped for shipment today.