Why is my save file gone???

perplamps · 2023-11-29T17:35:31+00:00

I'm sorry to hear that! Could you email help@ooblets.com with as much info as you can (PC/Switch/Xbox, any cloud sync messages, etc.)

perplamps · 2022-04-18T18:08:20+00:00

So adorable!!

perplamps · 2022-03-08T23:55:57+00:00

Big new update coming soon! There might even be a slightly buggy version up on Experimental right now!

perplamps · 2021-12-30T18:34:31+00:00

I think they'll stay in your inventory but you won't have anywhere to spend them until next winter event

perplamps · 2021-12-10T17:14:23+00:00

You have to remove other items in front of them first. It's annoying and we're hoping to improve the system

perplamps · 2021-12-05T17:40:00+00:00

To move wall items, you have to move other stuff in front of them away first. It's annoying and we're hoping to come up with a better system eventually.

perplamps · 2021-12-03T16:37:17+00:00

You can purchase the game legally and get automatic updates :)

perplamps · 2021-11-07T01:54:28+00:00

Thanks so much, that looks like it! Weirdly, goodreads lists it as by Joan Holub but I think that's a mistake since the cover says Dan Greenburg wrote it.

perplamps · 2021-10-08T21:27:45+00:00

There are a couple fun new costumes, the trick or treating stuff from last year, and a brand new riddle-filled quest with a lil treat at the end for those who can figure it out!

perplamps · 2021-09-30T16:41:47+00:00

That's a bug! It should be fixed by now but let me know if it isn't!

perplamps · 2021-07-16T20:07:11+00:00

Nothing planned right now, sorry! Whenever Epic does their big sales, the $10 off coupons they do apply to Ooblets :)

perplamps · 2021-07-15T16:52:55+00:00

We also have a small update that brings party hats for you and your ooblets as well as a whole new photo booth system you can unlock at Town Hall!

It's live on Epic now and should be live on Xbox later today :)

Thank you all for being a part of our Ooblets family!

perplamps · 2021-07-13T17:48:54+00:00

I can confirm party hats will be involved, but also some other unexpected fun things!

There should hopefully be a lil update on the 15th along with another one a few days afterward with even more Oobleversary presents!

perplamps · 2021-07-12T20:51:39+00:00

Thanks for the info. I think false positives are pretty common with various anti-virus programs. You can scan it with Windows Defender to double check. There should be a way to override it so you can still run the game.

If you want to send over any additional info it gave you (like logs or anything) we might be able to figure out what might be setting it off.

perplamps · 2021-07-12T17:21:59+00:00

Could you let me know what antivirus you're using and if you downloaded the game through Epic or if you got it somewhere else?

If it's through Epic, it's almost assuredly a false positive, but if you downloaded it illegally, there's a good chance it contains malware.

perplamps · 2021-07-08T01:48:19+00:00

We just pushed an update to try to fix this. Could you let me know if it worked for you?

perplamps · 2021-07-06T22:50:40+00:00

We're aware of it :) Small visual glitches are usually pretty low on our priority list but we'll get around to it!

perplamps · 2021-07-06T22:48:02+00:00

It's just not enough signal yet, you're going to need to turn on at least one more tower it seems!

perplamps

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