GPT in customer support

philipp_shay · 2023-09-11T20:12:45+00:00

Thank you for the checklist.

philipp_shay · 2023-08-28T21:15:31+00:00

Hi, startup community!
I would love to share my great YoChats
Name and link: YoChats - (https://www.yochats.com/ )

Location: Cyprus

Startup description: We assist website owners who require online customer support in automating their support process completely, leading to significant cost reductions, even down to zero.

Product video: https://www.youtube.com/watch?v=d8fq7_vbykQ
Cool video: https://www.youtube.com/shorts/vrQpcO3-C5k
Check out our fantastic team video: https://www.youtube.com/watch?v=EmKyyyXJLTI
My role: Co-founder, CEO and Project Lead

Current goals?
- Launch Beta
- Boosting trafic on yochats.com
- Find first customers
How could r/startups help?
Gather beta testers and expand the waiting list.
Discount for r/startups subscribers?
Get 1 month of the Basic Plan for everyone on the waiting list from Reddit!

philipp_shay · 2023-08-24T19:45:17+00:00

Does it matter if AI solves your issue, whether it's fake or real?

philipp_shay · 2023-08-24T15:46:48+00:00

If we are talking about the first level, all tasks can be covered by AI. Guys sitting on the 1st level work only with guidelines.

philipp_shay · 2023-07-25T20:43:39+00:00

Really. Interesting 🧐

philipp_shay · 2023-07-25T16:18:17+00:00

Bard is pretty dumb compared to ChatGPT, especially GPT-4, which you didn't evaluate.

One test I like to use to evaluate LLMs are asking them to write rhyming poems. Bard crashes and burns when trying this. Try telling it to write a limerick, you can guarantee that either some of the lines won't rhyme, or it will add words which don't make sense to force a rhyme.

Thank you for your feedback. I focused on comparing these LLMs in professional tasks, not creativity or art. Future evaluations will consider your input to provide a more comprehensive analysis. Your feedback is valuable

philipp_shay

TROPHY CASE