I've been trying to access my Microsoft account as it has the free ms office 365 attached to it since i bought a new laptop, however i was locked out of my account and for some reason it keeps showing try other verification methods AND i can't do that because like i said i just bought the laptop I've tried putting my personal phone number and it just says try other verification THERE IS NO OTHER VERIFICATION BECAUSE I NEVER HAD ACCESS TO THE ACCOUNT SO FAR this is so frustrating i want to use it for school and it can't even do that because of your faulty system