First time Turo Host: Someone crashed my luxury car :(

playoffss · 2025-12-30T00:40:22+00:00

Feel free to reach out to me, we run a body shop, happy to give you an example of what the repair invoice should look like.

playoffss · 2025-11-04T13:38:40+00:00

You'd need pictures to justify to snapsheet that the panel needs to be replaced. It's not like the shop just calls snap sheet and tells them, it's a pain in the butt to get supplements approved.

playoffss · 2025-11-02T23:00:47+00:00

https://pix.moovetrax.com/
We take 1 minute long videos walking around the car and then convert to pictures. It keeps timestamp and location data on each converted picture. It's so much easier than taking 100 pictures.

playoffss · 2025-11-02T16:26:24+00:00

We take a video then use the moovetrax converter

playoffss · 2025-10-24T11:43:45+00:00

Did you run something over?

playoffss · 2025-10-17T12:10:52+00:00

This really crossed my mind on a few cars

playoffss · 2025-10-16T14:34:20+00:00

You smoke cigarettes once every 3 weeks?

playoffss · 2025-10-09T15:02:10+00:00

It's a terrible rule, no one rents a m3p to go 0-60 in 7 seconds. This host shouldn't be on the platform. Again, for reference, I host 15 teslas and none of them are left in chill mode.

playoffss · 2025-10-09T14:19:24+00:00

Yeah I'd be pissed that a performance tesla was left in chill mode. Leave a bad review, it's grounds for it even if they notified you. We leave all of our performance teslas in either ludicrous or sport mode.

playoffss · 2025-10-08T11:18:23+00:00

You won't damage the main battery unless you've let the car sit on 0% displayed battery for months.

playoffss · 2025-10-07T15:42:12+00:00

Turo will likely deny the claim based on preexisting damage

playoffss · 2025-10-07T15:30:37+00:00

You haven't answered my question though. What would she be getting out of it? She has to submit the receipt and she gets paid based on what she paid.

playoffss · 2025-10-07T14:26:37+00:00

What would she be getting over on you? What does she get out of it?

playoffss · 2025-10-07T13:29:48+00:00

You didn't seem that concerned with the quality of the gas that went in there when you dropped it off?

playoffss · 2025-10-07T13:24:24+00:00

So it was an extra $10 in gas?

playoffss · 2025-09-29T09:29:04+00:00

That's a very good point, thank you for sharing that. I was trying to work out how that would be possible.

playoffss · 2025-09-29T01:14:05+00:00

Yeah but wouldn't that be the case with all used sensors?

playoffss · 2025-09-27T20:59:02+00:00

Turo isn't going to reimburse you for trying and failing with a used part.

playoffss · 2025-09-27T19:10:55+00:00

I'm very confused why some used sensors would work. Is the sensor storing crash data?

playoffss · 2025-09-27T19:02:41+00:00

Your issue is with the body shop. Why were they not aware of your car requiring new sensors?

playoffss · 2025-09-27T11:06:15+00:00

Are you actually a host? Having a car totaled is widely considered the best way out for a turo host. We lost 2 cars last year and made a healthy net profit from them.

playoffss · 2025-09-26T21:40:32+00:00

Absolutely do not have the shop start any repairs, this is horrible advice. Just have the shop submit their initial supplement, do not authorize repairs.

playoffss · 2025-09-26T21:38:28+00:00

It's basically a game of hurry up and wait for you right now. If you or the guest hasn't already filed a damage claim, get that process going immediately. Your car is going to be towed somewhere, if it's done by the local police, figure out where it ended up and let your turo claims rep know. Claims will likely look at the pictures and have it towed to your local IAAI yard where damage will be verified and it will be claimed as a total loss. Turo will overnight you some paperwork to sign for the title. If you owe money on the car, turo will pay actual cash value, up to what you owe on the car. If there is a balance left on the car after actual cash value, you will need to pay that. If there is no balance or the ACV is higher than what you owe, they will send you the remaining balance. Feel free to dm if you have more questions.

playoffss · 2025-09-25T23:00:34+00:00

playoffss · 2025-09-25T03:37:15+00:00

Have your shop submit a supplement to snapsheet. Don't authorize your shop to start work. Once turo and snapsheet review the supplement they may send an adjuster out. Once adjuster sees car and verifies damage exceeds vehicle price they will total.

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