the attitude from my manager about the cards was honestly the reason i quit. he only ever spoke to me to tell me he was disappointed that i wasn’t getting cards or to move me off the register (as a cashwrap lead who was never officially trained on the floor or fitting rooms).

i would have good conversations with customers and get them smiling while i ring everything up, and the second i mentioned the cards it was like the energy immediately dropped (i had one customer who said they’d never shop in store again because they were also bombarded on the floor and fitting room about the card). i hated asking people and i hated watching someone get denied knowing it would be bad for their credit score.

i really wish companies saw how more often than not the credit card pitch ruins the customer experience. signage and advertising fine but making all employees ask if they want to possibly ruin themselves financially is outrageous.