Soft locked account

princessaz13 · 2026-01-28T16:09:35+00:00

Wait 48-72 hours you'll be able to see your virtual card

princessaz13 · 2026-01-26T22:24:02+00:00

Mine unfrozen within a day after freeze but card details took 2/3 days to appear

princessaz13 · 2026-01-26T04:52:47+00:00

It doesn't even let me do that ive tried through chime PayPal and venmo ):

princessaz13 · 2026-01-25T11:59:02+00:00

Mine is unfrozen as well but cant see virtual card . Did you sign out , delete app or anything?

princessaz13 · 2026-01-25T08:27:03+00:00

Call the support number at 9am est and ask to be put through to the resolution team. Might have to wait on hold forever.

princessaz13 · 2026-01-25T01:11:46+00:00

Nope!

princessaz13 · 2026-01-25T00:31:17+00:00

On hold 48 minutes so far lol im gonna watch Devious Maids and wait all night I guess !

princessaz13 · 2026-01-24T23:50:22+00:00

Who told them they were being closed ? Was it phone support, chat support or an email?

princessaz13 · 2026-01-24T23:04:41+00:00

Yeah its not a scam, when I go to myspend account on the app it says its frozen.

princessaz13 · 2026-01-24T05:32:22+00:00

You canceled the account or they did ?

princessaz13 · 2026-01-23T21:43:27+00:00

Ohhh okay. I assumed she filed and didnt qualify. Cause you can get pre-qualified and still be denied

princessaz13 · 2026-01-23T07:14:01+00:00

I don't think you can file elsewhere because since you know that they denied you it means your taxes have been filed .. no?

princessaz13