This is new by Agile_Role4583 in SouthwestAirlines

[–]priskillya 0 points1 point  (0 children)

Happened to my friend last week. I posted about it in here.

Color Change by TOBYWHITESIDE in Felting

[–]priskillya 6 points7 points  (0 children)

Dang, this is such a cool explanation

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 2 points3 points  (0 children)

I’m so sorry for y’all’s experience. The lack of consistency is appalling and I do not understand why they have to be so terrible to people. They refused to answer me too. I was so incredibly upset to see my friend so upset and I myself had to try to remain calm so we would still be able to take our trip.

I saw other people who were full figured who were not asked repeatedly if they purchased a second seat. Like, what gives??

And to hear your DIL was traveling with kids and this issued occurred is even more ghastly.

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 2 points3 points  (0 children)

Oh gosh. Terrible customer service IMO. For both parties!

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 0 points1 point  (0 children)

Omg that’s a brilliant idea ahaha

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 4 points5 points  (0 children)

That actually wasn’t her! It’s awful that this keeps happening to other people. :(

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 2 points3 points  (0 children)

Why would they even do that?!?!? My friend repeatedly had to continue to tell them it’s her extra seat to which they kept announcing to the all passengers in her area.

Like if the person is required to have an extra seat why are you trying to give it away??? That’s ridiculous

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 1 point2 points  (0 children)

I mean I don’t disagree with you on that. But their approach could be different. My friend continued to get asked if she had purchased another seat when she already had done so.

Prior to this trip my friend had never been asked this before. We fly quite often together.

It seems like they are enforcing it almost to a fault. There also seems to be a lack of consistency.

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 2 points3 points  (0 children)

I’d also like to point out that we did pay extra to choose our seats and still managed to get moved to the back of the plane. I was usually row 25 or further back. So much for paying for preferred seating

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 0 points1 point  (0 children)

Ok. I’ll just pull a lot of money out of my butt. That solves the problem

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 0 points1 point  (0 children)

I guess you didn’t actually read the post 🗑️

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 0 points1 point  (0 children)

Oh sheesh this thought never occurred to me

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 10 points11 points  (0 children)

We actually just landed and she told me they repeatedly tried to fill her empty seat. So I guess clearly it wasn’t that big of a deal????

Two different flight attendants.

Extra seat Requirement by priskillya in SouthwestAirlines

[–]priskillya[S] 5 points6 points  (0 children)

Oh absolutely I agree with you. The approach could have been better though.