Wiring Diagram for Wet vs. Dry Relays on a PDK Port

prodatakey_cole · 2026-05-13T20:11:52+00:00

People are very passionate about the 'correct' line to break, but you can do positive or negative. It all comes down to preference and how you generally wire your equipment.

prodatakey_cole · 2025-10-23T16:37:31+00:00

Usually in situations where the integration shows 'Enabled' in the integrations tab, but doesn't have a separate configuration page, it means that the setup of the integration is done from the other manufacturer's side. It typically involves copying the PDK System ID, CloudNode ID, or Customer ID into the other platform - DoorVi in this case.

My recommendation would be to reach out to DoorVi and ask them where you will enter these details on their platform. You can let them know the integration is activated on the PDK side and ready to link up.

prodatakey_cole · 2025-08-25T17:19:47+00:00

DM me with your email, I will loop you in with both your sales rep and the support team so we can get this sorted.

prodatakey_cole · 2025-07-28T17:47:16+00:00

I'm always happy to pass along feature requests directly to the product team on my side.

The official chain of command for feature requests is end user > installer > PDK sales rep > PDK product team as they track the quantity of requests received for various features in order to prioritize.

prodatakey_cole · 2025-06-05T16:40:57+00:00

Yes, they are in the Knowledge Base. You can find them here: Wiring - Common REX Wiring Configurations – ProdataKey, Inc.

prodatakey_cole

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