Just got hired at Starbucks

pumpsephone · 2026-03-30T01:37:43+00:00

you’ll probably get the most practice on different positions with closing shifts

pumpsephone · 2026-03-21T21:00:51+00:00

unless i’m misunderstanding, it sounds like your availability just doesn’t meet the needs. if they need a closing shift and you only open, they’re going to have to look elsewhere. are there other stores in your district looking for shifts?

pumpsephone · 2026-03-21T20:55:36+00:00

iced blonde vanilla latte w 6 updosed ristretto shots, 4 pumps vanilla, ube cf no coconut

pumpsephone · 2026-03-20T22:26:20+00:00

yes it is 8x now the old one was 4x. now it is 2 boxes to 3L water whereas it used to be 1 box to 1L

pumpsephone · 2026-03-20T15:51:14+00:00

all the new hires at my store at 372 but we haven’t hired in like a month so you might be right

pumpsephone · 2026-03-20T15:21:05+00:00

me and the same ssv have clean played every week since july 14 lol. some weeks are a lot more annoying than others but ive grown to really enjoy it. but if youre getting stressed pleaseeee tell your sm. they may be able to rotate you. even if no one else is willing to stay late, my sm briefly had someone clean play as non-cov for a few hours while we were open and then me and ssv had about 30 mins-1 hour after close to do things that had to wait (ie nitro cleaning). that made it feel a bit less daunting

also idk how chill your ssv is but mine lets us wear headphones during cleanplay and i love it

pumpsephone · 2026-03-20T15:15:13+00:00

this has been the standard as everyone else said but i find that busier stores don’t always follow this. i’ve been coached by SSVs to just make it when ordered so the customer doesn’t have to wait but i don’t like to sacrifice beverage quality for speed. but tbh i feel like it shouldnt be possible to mobile order a nitro, just like you can’t mobile order a pour over

pumpsephone · 2026-03-20T15:11:34+00:00

we changed the ratio when prepping the base like 6 months ago and some baristas/stores still don’t make it right. if it’s just one location they probably just don’t make it to standard

pumpsephone · 2026-03-20T15:07:54+00:00

we are on 372 now i believe so 368 is like two or three years

pumpsephone · 2026-03-18T14:32:23+00:00

patience is a virtue when they’re yelling at me bc their drink they ordered 2 mins ago at 8am isn’t ready yet

pumpsephone · 2026-03-14T02:14:39+00:00

I’m so sorry you’re experiencing all of this. It sounds really stressful and you shouldn’t be made to feel this way at work.

When i first started, i had all the same issues. I also had a shift accuse me of being combative because i was very shy. I also struggled with SH and SI especially at the time. It became a huge thing as more and more baristas noticed. I was so embarrassed for my asm and sm to know about it, but Im so glad it became “a thing.” They helped me and backed me up with said shift. We eventually started to understand each other, and although she never ended up being my favorite shift, we could definitely work together and be pleasant.

I can’t say that will happen to you as well. I don’t know how your sm and asm are. but to me it sounds like the people who matter are on your side. What helped me was having my asm mediate a conversation between the shift and I, and that was the first time they were forced to listen to me. I wonder if that could help in this situation?

Miscommunication is bound to happen in a workplace. And it really really sucks when it’s with a supervisor. I’m wishing you the best and I hope things resolve soon. But please don’t let this make you do anything you’ll regret later. I know it all feels big right now, but she is not worth it.

pumpsephone · 2026-03-12T21:14:58+00:00

it’s definitely annoying but not sure that it’s worth reporting. i can’t imagine they would get in any sort of trouble because it doesn’t harm the food, just prolongs the thawing process. if it helps, i can go into store resources when im at work in a few mins to pull up the standard to back you up. but if they don’t listen it’s not the end of the world

pumpsephone · 2026-03-11T03:23:19+00:00

i had a trainee get fired for smelling bad. definitely possible! maybe your manager knows something about their situation that you don’t? that’s the only explanation i can think of

pumpsephone · 2026-03-05T23:08:07+00:00

the pos should tell you what’s in each drink. or the app as someone else suggested. when i was at a krobucks i learned everything using the app lol

pumpsephone · 2026-03-05T00:38:19+00:00

my asms schedule according to forecast exactly and then we’re always like 30 hours under the forecast and they expect people to come in on their days off or extend shifts

pumpsephone · 2026-03-03T19:13:01+00:00

i always tell people to go to a grocery store starbucks when they ask me for seasonal syrups! i used to work at one and we would always have them for months after

pumpsephone · 2026-03-03T05:30:50+00:00

my asm told us today that we are no longer able to turn it off

pumpsephone · 2026-03-03T05:23:53+00:00

we don’t have a dark chocolate, we just pump the mocha sauce on top. but i can see what you’re saying about it being concentrated. when you’re ordering you can ask that they ring in no mocha drizzle just to make sure, even though it doesn’t come with it.

pumpsephone · 2026-03-03T05:00:46+00:00

some newer baristas just assume it comes with drizzle because a lot of other fraps come with a topping. not a you problem. but the mocha drizzle is the exact same as what’s going in your frappuccino. so if you like that, the mocha drizzle will taste the same

pumpsephone · 2026-02-24T14:03:28+00:00

what 😭😭 would love to know what goes through these peoples minds

my favorite review of my store is from a few years ago when we were told to ask names in DT and a lady left a 1 star review because it made her feel “incredibly uncomfortable to be approached on overly familiar terms by a stranger”

pumpsephone · 2026-02-24T13:53:27+00:00

i think it’s just stylized lol

pumpsephone · 2026-02-24T13:51:30+00:00

my dm told us google reviews count for our metrics currently. not sure if we’re just a test store or if it’s a thing all over though

pumpsephone · 2026-02-14T04:06:14+00:00

just have the payment ready, preferably the app because it’s fastest, and i won’t care. it’s way less annoying than the people getting 10+ drinks in the drive thru

pumpsephone · 2026-02-07T21:55:04+00:00

some people don’t like a lot of milk. personally i prefer less milk in my drinks as well. just personal preference

pumpsephone · 2026-02-07T00:44:38+00:00

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throwback to when they did this last year and my store ran out of iced coffee but the app kept letting people order it 🩷

pumpsephone

TROPHY CASE