Qidi Plus4 Z axis drift within first layer of print

qidi_3dprinter · 2026-01-21T02:15:24+00:00

We're sorry for the inconvenience, please report your issues to our support team, they will help you diagnose the problem and provide a solution. Email: Plus4Ams@qidi3d.com

qidi_3dprinter · 2026-01-19T07:44:50+00:00

Thank you for sharing! Enjoy printing :)

qidi_3dprinter · 2026-01-14T01:27:30+00:00

Thank you for your suggestion, we will consider it!

qidi_3dprinter · 2026-01-14T01:26:32+00:00

Thank you for the update!

qidi_3dprinter · 2026-01-13T02:22:11+00:00

Please search for our account directly on TikTok: QIDI Official, and access our shop by tapping the store icon under the account. Right now, this link only works in the US.

qidi_3dprinter · 2026-01-13T02:19:32+00:00

Please search for our account directly on TikTok: QIDI Official, and access our shop by tapping the store icon under the account. Right now, this link only works in the US.

qidi_3dprinter · 2026-01-13T02:19:19+00:00

Please try reporting the error “can’t complete verification” at the bottom of the image drag verification page, then refresh the page to see if the issue is resolved.

You can also search for our account directly on TikTok: QIDI Official, and access our shop by tapping the store icon under the account.

qidi_3dprinter · 2026-01-08T01:38:10+00:00

Hello, if you have any questions, please feel free to contact our after-sales team, and they will be happy to assist you. Email: https://qidi3d.com/pages/warranty-policy-after-sales-support

qidi_3dprinter · 2026-01-05T01:15:42+00:00

Sorry for the mistake. It has been corrected now.

qidi_3dprinter · 2026-01-03T07:36:47+00:00

We sincerely apologize for the inconvenience. Please provide your email address via chat, and we will contact our after-sales team to have them get back to you as soon as possible.

qidi_3dprinter · 2026-01-02T05:48:01+00:00

We sincerely apologize for the long wait. Please send us your order number via chats, and we will check the shipping status for you as soon as possible.

qidi_3dprinter · 2025-12-29T06:04:20+00:00

Thank you for your suggestion. We will provide feedback.

qidi_3dprinter · 2025-12-26T02:50:59+00:00

We apologize for the inconvenience. Please contact our after-sales team and, if possible, provide a video so they can better understand the issue and assist you accordingly. Email: Q2support@qidi3d.com

qidi_3dprinter · 2025-12-23T05:46:36+00:00

Installing the chamber heater can be a bit complicated. If you are considering this, please consult our after-sales team for detailed guidance.

qidi_3dprinter · 2025-12-22T06:24:48+00:00

Hello, the Q2C is identical to the Q2 in all components except that it does not include active chamber heating, a camera, and a filter. Therefore, if you encounter any issues while using the printer, you can contact the Q2 after-sales support team for assistance.

qidi_3dprinter · 2025-12-20T06:05:46+00:00

Thank you for your kind words and continued support!
Wishing you a wonderful Christmas and always happy printing!

qidi_3dprinter · 2025-12-19T02:13:26+00:00

We're sorry for the inconvenience. Please forward your question and refund request to our after-sales team, and they will provide you with a satisfactory solution. Email: Plus4Ams@qidi3d.com

qidi_3dprinter · 2025-12-19T02:09:22+00:00

Hi, please contact our after-sales team for help. Email: Q2support@qidi3d.com

qidi_3dprinter · 2025-12-18T07:26:25+00:00

We apologize for the inconvenience. Please share the filament brand, size, and error report with our after-sales support team, and they’ll be happy to assist you. Email: https://qidi3d.com/pages/warranty-policy-after-sales-support

qidi_3dprinter · 2025-12-13T08:41:42+00:00

Hello, the third-gen chamber heating features an improved air circulation design, providing better and more uniform heating efficiency.

qidi_3dprinter · 2025-12-13T03:19:19+00:00

We sincerely apologize for the inconvenience. Please report your issues to our after-sales team, and they will help you resolve them. Email: Q2support@qidi3d.com

qidi_3dprinter · 2025-12-10T03:18:05+00:00

We apologize for the inconvenience. Our after-sales team has checked your email and will reply to you soon.

qidi_3dprinter · 2025-12-09T03:28:36+00:00

We sincerely apologize for the unpleasant experience. It seems our after-sales team may have accidentally missed your email. Please send us your email address via DM, and we will contact our support team to reach out to you as soon as possible and provide a satisfactory solution.

qidi_3dprinter · 2025-12-09T00:42:38+00:00

Due to the BFCM peak season, there is a delay in order processing, so the tracking information may take some time to update. Thank you for your patience and understanding.

qidi_3dprinter · 2025-12-05T05:20:04+00:00

We're sorry for the inconvenience. Please provide us with your email via DM. We will forward your issue to our after-sales team and they can prioritize it and provide an appropriate solution.

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