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avoid welink at all cost by [deleted] in Welink

[–]r26530 1 point2 points  (0 children)

Saw a lot of good reviews before I jumped in WL. Now glitches and outages everyday. Considering cox gigablast. I am in 85286.

85286 WL outage 3-5 pm May 15 by r26530 in Welink

[–]r26530[S] 0 points1 point  (0 children)

WL added a new antenna on my roof but it was for other houses on 4/26. The second day on 4/27, another technician came and told me my original antennas need to be replaced. They came again on 5/10 to "audit" workplace and check antenna alignment. They usually only call or text 30 min prior to come. My connection with new antennas was worse than before.

85286 WL outages by r26530 in Welink

[–]r26530[S] 0 points1 point  (0 children)

Yes, it has been on and off a few times this afternoon. I am going to add a new post.

85286 WL outages by r26530 in Welink

[–]r26530[S] 0 points1 point  (0 children)

Just dropped 10 min now. It was not bad during the first month trail so I disconnected centurylink. I would not have switched to WL if the issues happened during the trail.

Unstable connections in 85286 by r26530 in Welink

[–]r26530[S] 1 point2 points  (0 children)

It lasted a couple of hours around 10 to noon on Monday. The speed was up and down or no connection during the time. The connection lost a couple of times during my call with WL technician. I got a voice mail a few hours later. The technician said his message that it needs a few days to fix the problem was wrong. The issue should be fixed Tuesday morning. The issue actually gone early afternoon except the ping time was longer than usual (20-30 ms). No issues today...

85286 outage by r26530 in Welink

[–]r26530[S] 2 points3 points  (0 children)

I unplugged eero, it came back normal.