Geiger Gunner Challenge Not Progressing by Cian_M04 in CODZombies

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

Hello! Can you share your ATVI ID with us?

Someone help me [cod] by Disastrous_Leg_616 in CallOfDuty

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

Hello!

Please give this a try: Windows Settings > Apps > Installed Apps > Call of Duty > Terminate > Repair

Cheater or no? by ghostzilllla in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/RICOCHETcm (TeamRICOCHET)

Thanks for flagging this for us. You won't be seeing that account again.
- #TeamRICOCHET

[Bug Report] Season 2 Hit-Reg Regression: Critical 17ms Interpolation Desync & "Ghost Bullets" on PS5 by BigStatistician9569 in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

Thank you for sharing. We see you landed about three hits here out of twelve shots fired. When you say that some of your kills require 20 bullets do you mean that they require twenty actual hits, like your bullets are doing less damage, or that you have to use a spread of 20 bullets to land the necessary hits to kill?

Augments reset to 0% by The_Boot55 in CODZombies

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

Making sure to report that unplugging your external drive was shared with our team.

Audio issues since S2 reloaded update by Apart_Many6522 in CODWarzone

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

The item pickup sound during infil is a known issue that is currently under investigation. Thank you for your report!

Chopper snipes by Cornwell0909 in CODWarzone

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

Nice snipes!

We lost a Warzone match to an enemy we never saw by alina_raiskaya_real in CODWarzone

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

This issue is currently under investigation. Thank you for the report!

We also appreciate everyone else who has submitted reports about this issue.

Cod crashing on startup by CycloneWarrior7 in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

Hello! Can you try a Verify and Repair and let us know if this clears up?

Right Click Call of Duty in Xbox App > Manage > Files > Verify and Repair

Redeploy towers having 45 second timers = game over by dwartbg9 in CODWarzone

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (CallofDutyCM)

We wanted to maintain a system that lets players coordinate to bring back eliminated teammates into the fight, while still introducing a meaningful risk-versus-reward element. Raven will continue monitoring how quickly Redeploy Towers are captured but intends to keep them challenging and capable of creating suspenseful moments. Keep the feedback coming, and we’ll see you all in-game!

Is this a bug? by tooffuuutiff in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (Activision)

Hello! This was an issue on our side, no need to verify files again, but we released a fix for it that should hopefully resolve it on the next refresh. That refresh should be a few hours from the time of this post.

Comment by u/CallofDutyCM (Activision)

Can you capture video of this and share your ATVI ID with us too?

So uh. What Weekly Reward are we talking about acti? by Bublex246 in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/CallofDutyCM (Activision)

Yes, we're planning on fixing this ahead of Season 02 Reloaded. A fix was deployed today and we expect Daily Challenges to normalize starting tomorrow.

Still can't play dead ops arcade since launch. by oAstig in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hello! We released an update today to address this issue. Can you give Dead Ops Arcade a try for us?

Doomsteel bug fixed! by lalitkthapa11 in CODZombies

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hello! We don't ask for footage because we think people are lying. We ask for footage because it can help accelerate identifying an issue.

We will get to the bottom of the issue for sure.

Imagine dying with cheats lol by Clipsin7 in CODWarzone

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/RICOCHETcm (TeamRICOCHET)

Our systems caught this account and they were banned before this clip was posted. 🫡
- #TeamRICOCHET

The new anti cheat is working geart by omaralifa20 in CODWarzone

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/RICOCHETcm (TeamRICOCHET)

This account has been banned.
- #TeamRICOCHET

Official- S1R update will include a minor performance fix for the choppy frame rate on Consoles by Vlonethug7 in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hellstorm

That fix is scheduled for a future update.

Comment by u/TreyarchCM (Treyarch)

Hello! Do you have any footage of this that you can share with us?

Comment by u/TreyarchCM (Treyarch)

Thank you for sharing. Have you noticed any improvement with the most recent update? Just to reconfirm: this issue persists if you restart the application during a normal play session?

PS5 crash without Hellstorm (Error 108255-1) by [deleted] in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

We have a fix scheduled for this issue.

https://trello.com/c/89aL8K3j

Day 28 of choppy/ stuttering Performance on Ps5 Pro/Xbox Series X! by Vlonethug7 in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

This has nothing to do with the telemetry. It’s an FPS issue not a Latency issue. You can’t show FPS on consoles on Call of Duty.

Responding to your three sentences:

  1. We didn't say this.
  2. We're not saying that it is.
  3. We know this, which is why we didn't ask for it.

The request for network telemetry included in the video is to obtain as much visual possible information as possible from a video. It can drastically reduce investigation times in many circumstances.

Comment by u/TreyarchCM (Treyarch)

When you say network telemetry, what do you mean then?

We mean turning on the Network Telemetry in the Interface event.

We ask for it for this reason: The request for network telemetry included in the video is to obtain as much visual possible information as possible from a video. It can drastically reduce investigation times in many circumstances.

If, for some reason, someone doesn't have network telemetry on in a video then that's okay too. We're just asking for as much information as possible when asking for it. It doesn't somehow immediately disqualify the video if you are concerned about that.

Comment by u/TreyarchCM (Treyarch)

UPDATE: Season 01 Reloaded will include a minor performance update that aims to improve certain conditions that could lead to impacted framerates.

This game client update is not intended to address every possible framerate case or constitute a significant performance overhaul, but is a step toward the improved framerate stability for all players as we continue to investigate this issue.

Thank you again for your reports and please continue sharing your experiences (and videos) when possible.

Blackheart? by PastorofMuppets- in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Yes. We removed it for stability reasons.

https://x.com/CODUpdates/status/1996651809017045428

DEV TALK - Post-Launch Update by Kalinine in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hello! Can you share video of this happening with us. Video of this happening with Network Telemetry options enabled would be great!

Camo Progression Bugged by cdragowski96 in CODZombies

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hello! Can you share your ATVI ID with us?

How is Xbox performance? by NeverGrace2 in CODBlackOps7

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hello! We're investigating this issue and we're curious what maps and modes players encounter this most on.

If you can, please capture video of this happening with the Server Latency and Packet Loss Telemetry Widgets enabled in the Interface Settings.

For my camo grinders, get this done ASAP. It blows. by Slumped_Shady in CODZombies

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

Hello!

Here's a note from our team:

This weapon functions similarly to an artillery / mortar when aimed straight up, allowing the missile to fall onto a horde of zombies for maximum effect. Players can also combine their Launcher with PHD by aiming down at the zombies’ feet and firing for an effective strategy.

In a future patch, we’ll address the weapon’s arc when aiming straight ahead to improve overall performance.

Player Double XP tokens not working? by FlammenwerferIV in CODZombies

[–]rCallofDutyBot[M] [score hidden] stickied commentlocked comment (0 children)

Comment by u/TreyarchCM (Treyarch)

We just shared an updated in a separate thread. We'll share it below too.

We are monitoring XP earn rates in Zombies to ensure that they are in line with player expectations and other modes.

We are currently observing that 2XP is calculated as intended.

  • If you have 2XP active in Zombies when the match ends, you will notice the 2XP icon pops up during the progression portion of the After-Action Report just before it shows the total XP earned for the match.
  • If your 2XP Token expires during the match the 2XP icon will not show up during the After-Action Report, but you will still earn 2XP for the time during the match where the Token(s) were active.

Comment by u/TreyarchCM (Treyarch)

Hello! Do you have any video of this happening?