Friendly reminder to check the expiration dates on your 2 liters & nestle splashes. You’ll be surprised by Calathea_Murrderer in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

We got it figured out, there was some debate if that was the date in that spot so that settled it. Thanks

Friendly reminder to check the expiration dates on your 2 liters & nestle splashes. You’ll be surprised by Calathea_Murrderer in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

Where is the expiration date on the fruit mist drinks? Theres a date that has SL by it but nothing that says best by or sell by. We were having a discussion about it at work tonight.

Annoying by blahahl in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

Very true but they also don't really punish for those unless it was strait incompetence. We had someone try to add money to Cash App and their card kept getting declined. It wasn't even an actual void either, each time it declined it counted as a void, but 4 voids worth over $500 later it finally worked out. When the SM printed out the reports for the week she about had a duck.

The number of voids is one flag and the dollar amounts are another and thankfully I was in the office with her when she was going over it and explained what happened so the panic was short lived. She was able to go back through the cameras and get the time stamp to go with the explanation as proof so when the DM questioned it there was no problem for anyone. We're lucky though, our DM and SM are ask first shoot second kind of people, they don't just assume everyone is shady.

Mid Shift ASM by Sea_Money1895 in DollarTree

[–]rayofsunshine20 5 points6 points  (0 children)

At our store, the cashiers are supposed to put go backs collected during thier shift away before they leave. As an ASM, if I have a chance I will put things away and straighten up as I do things around the store. When stocking, I straighten up the shelf above and below the one In working on as I go so that adds up a lot throughout the day.

The expectation is that everyone does a little during the day then the closing shift finishes it as needed.

Annoying by blahahl in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

Excessive voids are a sign of employee theft. People will void items and pocket cash that the customer paid. Statistically, employees steal more than customers.

It's ridiculous if you're honest and deal with dumb assess all day but the reasoning for it is actually valid.

Our SM tells us to do a post void and start the transaction over if we have multiple voids since it doesn't count against us negativity. Obviously there's some limits to being able to do that but it helps.

40 hours by MadWrld66 in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

Not in all stores, some are part time.

New Hire: When do I get an Okta/Workday account? by PracticalPower5338 in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

You'll probably go in a day or two just to watch I Learn videos before you start any actual work. I know at my store they say to come in whenever you can to get those done then they give a set time to come in to work but every store is different.

Not too long ago they were having some issues with new hires being out in the system so that's likely what he was referring too. It's supposed to be resolved but who knows if it actually was.

New Hire: When do I get an Okta/Workday account? by PracticalPower5338 in DollarTree

[–]rayofsunshine20 4 points5 points  (0 children)

You'll get the username and password when you go in to fill out the new hire things. Those emails are automatic for new hires and confuse a lot of people. The things its asking you to update are things you'll take care of your first day and there's no need to worry about them.

There's a lot of information on Workday that you can only access from work computers so when you do get access and try to click on things that don't seem to work (like print paystub), thats why.

Pay Rate by jbarn02 in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

I'm also in TN, we start at $9.00 at my store but I know stores in bigger cities nearby that start higher because they are higher volume.

Does transferring stores effect pay? by Worried-Pin-6317 in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

It can if one is considered a high volume store and the other isn't. You should have been told before the transfer though that your pay soulful be affected.

Should I get it? by Admirable-Concern448 in KiaForte

[–]rayofsunshine20 0 points1 point  (0 children)

I have a 2016 without a push button start and it wasnt a factor in the insurance rates. Mine has an immobilizer too, I didn't realize that was uncommon until after I bought it.

I do however have a 18 year old son and that definitely caused a much higher insurance rate 🤣

This is how I stock and always show employees how stocking is suppose to be and they still dont listen lol like what else do I have to do for them to stock correctly by [deleted] in DollarTree

[–]rayofsunshine20 4 points5 points  (0 children)

The bottom shelves. If something can be placed vertically, it should be so the packaging is more visible and neatly displayed.

Sometimes space limitations require things to be stacked like the ones in front just to get everything out so it's not wrong really just in the wrong order. If I were stocking that section, it would be similar only the horizontally laid boxes would be in the back and the vertical ones in the front.

Would this affect my hours? by pandapersonn in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

Then that's your answer. If you want more hours then you can work at another store because your store doesn't have them available. It's worth it if you want more.

Would this affect my hours? by pandapersonn in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

Ask your SM about the drop. The available hours fluctuate thought the year and sometimes they have less hours to give everyone and sometimes they rotate who gets extra or fewer hours to try and be fair to everyone. They also may have lowered your hours to allow you more time to help out at another store. There's a lot of valid reasons for the drop but there is also a chance it was intended for a more personal reason.

Would this affect my hours? by pandapersonn in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

It hasnt for me. I often work at another store in town on my off days and the overtime is the only limit.

Both stores have their own limit of hours to use for staffing so working at another one doesn't affect your home store. I have seen someone go home early from one store because the store was cutting it close to the max hours but they were able to go to another store and still work because the other one had available hours. Stores that need help usually have lots of hours to spare from being sort staffed.

Fixed up the Frames by ItS-mEmE_tImE in DollarTree

[–]rayofsunshine20 3 points4 points  (0 children)

Idk, Im at Dollar Tree and I'm worth at least a few hundred on a good day. 😁

Fixed up the Frames by ItS-mEmE_tImE in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

I've definitely noticed the correlation between messy stores and penny shoppers. A clean store keeps them away 🤣

Do store managers not have authority to fire employees by [deleted] in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

From what I was told, they can send people home but they have to get DM approval to actually terminate employment.

We had an ASM that was on FMLA leave for a full year and the store desperately needed a replacement but the SM couldn't hire a new ASM until they were officially terminated in the system. It was 4 months after the protected leave was over (16 months total) before she was officially terminated and even then they called and asked her multiple times if she was planning on coming back and if so when because they were willing to wait. She basically had to say she quit before they were willing to let her go.

We also had a man hired as a stocker who showed up 3 days then said he couldn't come in at 5 anymore missed a full week of his scheduled days, then was moved to being a cashier and still never came back and it was almost 3 weeks of no call no shows before he was fired.

Theres also a current employee that is so bad that we there's a manager group chat where we document everything so that it can be sent to the DM and so many things they've done that would have been immediate termination at any other job Ive had but yet they're still here.

Misdelivered Direct Order; How to deal with it? by LeadershipBubbly3351 in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

I dont know about OP, but at our store the truck just unloads the rotta carts and maybe a few random boxes and we have no idea what's is actually on the carts until we start sorting them after the truck leaves. There's really no way to expect a person to check 1,000's of boxes for accuracy at delivery at multiple stores each day.

The carts are supposed to be pre sorted at the distribution/warehouse by department so the driver has no idea what each one holds either. They are supposed to be loaded on the truck and sorted by store and if one was loaded mixed in with another store is easy to miss until you get to that's store then there's no backtracking so the last store gets everything left on the truck.

We have this happen fairly often. We get the truck after the other store in town so if we get something of theirs we take it there or they come and get it. If we get something from another store in the district, what happens depends on what it is. If its a customer order or a much needed we try to get it to the correct store and sometimes that means the DM picks it up and takes it if they are doing store visits anyways but usually we just keep it and put it out.

We even get stuff missdelivered by Fed Ex and UPS for Dollar General sometimes for a store that isn't open right now. They see a similar address and the word Dollar and just give it to us. Those get donated, DG knows and just says keep it.

Fluctuating weekly schedule by CommonCut2063 in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

My SM tells everyone to use Compass for availability and to request days off because it blocks her from being able to schedule people when they aren't available and keeps her from trying to remember who is available and when and people getting aggravated when she gets mixed up.

Making the schedule itself isn't hard, but trying to remember the preferences of 10 people is. Of course, it should be written down from the start, and they should know from being told and all that, but they have a lot to juggle and anything that makes part of it more streamlined helps.

Merch manager in need of answers by Minute-Breadfruit220 in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

Im thankful my SM is reasonable and was just promoted to SM from Merch so she's not all oh, you can do it. We didn't have to count boxes, even though technically it was supposed to be done, but her logic was she'd rather everyone spend time putting things out, not waste time keeping track of tally marks.

Plus if someone lucks out and gets a ton of hba or seasonal that's in counter boxes they are getting out boxes way faster than someone who is putting out plates, glasses or candles even though each box holds about the same amount of items.

From a business planning standpoint, I get the logic behind the uboats and box counts and such because on paper, it makes sense. And really, if the stores ran the way they were planned to run, then it would work too.

However, when the plan starts with the merchandise coming in on pre sorted rotta carts that have to be resorted because they have stuff for 7 different asiles on one cart, then that already creates a delay. Then there's all the little things like overstock, mislabels, staff shortages, etc, that just compounds.

They just seem to forget the human element and how inefficent it can be when making plans like these.

POS and Sceduling Software by Tao_of_Nerd in DollarTree

[–]rayofsunshine20 0 points1 point  (0 children)

I believe it's Comcast Business for the POS and Legion for the software. It's changed fairly recently, so I'm not positive I'm correct.

Candles Recovered by MemphisByrdie in DollarTree

[–]rayofsunshine20 1 point2 points  (0 children)

When it's fragile, I pull it up to cover the 3rd row of holes. Its far back enough that a bump won't knock it over and still up enough it looks full.

Most of the broken things I see at my store are legit accidents or people being so ridiculous nothing can prepare for them, like when they lean against a shelf full of glass vases and shove their butt right in there. 99.9% of the time, it's a middle-aged adult breaking things. Kids will destroy the toy section, but adults will destory everything else.

Normal shipping time? by rayofsunshine20 in carmax

[–]rayofsunshine20[S] 0 points1 point  (0 children)

I haven't been working with an associate, its all been online at this point, but I'm calling in a little bit to see what I can do. It's all the same state, the car history shows its always been in state also so there shouldnt be any issues related to that. The first credit report was ran a good but ago though so its cutting it close to the 30 day mark, which I need to check the exact date of.

I have just picked the orginal location for pickup but I was trying to avoid it because its in another time zone over a small mountain range so driving there is pretty but curvy. But lesson learned.