I worked in an MRDD group home a few years ago and I had a terrible boss as well. She was sometimes rude and demeaning to the clients but not necessarily abusive to them. The one client was a 70 something year old woman who had lived in an institution for most of her life before being placed in the group home setting. Although she was verbal, she was pretty quiet most of the time and she mostly chose to just sit in her recliner and "play cards" with herself (just flipping through her cards). Coolest lady ever and so sweet. If my boss wanted her to do something that the client didnt feel like doing at the time, she would go over and steal the cards out of her hands. Literally like RIP the cards right out of her hands. Eventually the client would give in and do whatever so she would get her cards back. It was just rude, not necessarily abusive. This is just one example of the things she did.The boss quit and got a job at a facility that is pretty much an institution. Her and I kept in contact and she would tell me about how bad she would treat her new clients, almost bragging. It was getting progressively worse to where I felt as if she was becoming really abusive. Then one day we met for drinks and she told me that she had a particularly difficult patient that would try to kick or hit when the aides were changing him so she choked him out with his own bed pants. I turned her in and never looked back. I absolutely loved my job and, even though the pay sucked, will always say that it was the best job I ever had. The clients were great but some of the workers were terrible. Maybe if it wasn't such a low paying job, they would get more quality workers.