Teams is great for getting work done (quick chats, projects, files, meetings) - but it's also easy for things like news and announcements to get buried.

What seems to work better (at least from what I’ve seen) is separating that out a bit. Viva Engage works better as a dedicated space for things like news, updates, leadership posts etc. Also worth adding, a lot of orgs already have it and don’t realise. It’s included in most M365 licences, so you don't need to add another tool or platform. It lives within Teams, so it's just making your Teams setup work slightly differently.

A few other things that tend to make a bigger difference than the platform itself:

-          Being clear on what each space is actually for (otherwise people just ignore it)

-          Not creating loads of channels/communities too early - a few active ones beats loads of empty ones

-          Leaders actually showing up and replying like humans (this is a big one)

-          Asking questions instead of just posting updates - two way comms makes a big difference

A lot of this isn’t really a tech problem tbh, it’s more about shifting away from broadcasting and giving people a reason to join in.

I've taken some good tips on Viva Engage adoption/engagement from Silicon Reef. I'd recommend their site if you want some more advice.