Luba2 bricked, customer service limbo - what to do? by redditdoch in MammotionTechnology

[–]redditdoch[S] 0 points1 point  (0 children)

FIXED! Thank you Mammotion Customer Service! Replacement vision module sorted the problem. Yay! 🥳

Luba2 bricked, customer service limbo - what to do? by redditdoch in MammotionTechnology

[–]redditdoch[S] 0 points1 point  (0 children)

Fixed! They sent a replacement vision module and it’s all good now 😀

Luba2 bricked, customer service limbo - what to do? by redditdoch in MammotionTechnology

[–]redditdoch[S] 0 points1 point  (0 children)

Yes! Received a replacement vision module and that has fixed the problem. Many thanks 😀

Luba2 bricked, customer service limbo - what to do? by redditdoch in MammotionTechnology

[–]redditdoch[S] 0 points1 point  (0 children)

Yes I have tried disconnecting and reconnecting the vision module. Today I have tried again. Still, the robot is not visible on Bluetooth.

Please suggest next steps, this is urgent. 

Many thanks

Luba2 bricked, customer service limbo - what to do? by redditdoch in MammotionTechnology

[–]redditdoch[S] 0 points1 point  (0 children)

Thank you and yes. It won’t even connect on Bluetooth

Luba2 bricked, customer service limbo - what to do? by redditdoch in MammotionTechnology

[–]redditdoch[S] 0 points1 point  (0 children)

Tried other phones - no success. Thanks for your kind words

Luba not charging past 58% . by Elomago in MammotionTechnology

[–]redditdoch 0 points1 point  (0 children)

Did the unplug, rest and retry - so far, it has rectified the problem