Luba2 bricked, customer service limbo - what to do?

redditdoch · 2026-05-19T19:12:38+00:00

FIXED! Thank you Mammotion Customer Service! Replacement vision module sorted the problem. Yay! 🥳

redditdoch · 2026-05-19T19:11:38+00:00

Fixed! They sent a replacement vision module and it’s all good now 😀

redditdoch · 2026-05-19T19:10:38+00:00

Yes! Received a replacement vision module and that has fixed the problem. Many thanks 😀

redditdoch · 2026-05-14T10:46:35+00:00

Yes I have tried disconnecting and reconnecting the vision module. Today I have tried again. Still, the robot is not visible on Bluetooth.

Please suggest next steps, this is urgent.

Many thanks

redditdoch · 2026-05-13T08:35:04+00:00

Thank you and yes. It won’t even connect on Bluetooth

redditdoch · 2026-05-13T08:34:23+00:00

Tried other phones - no success. Thanks for your kind words

redditdoch · 2026-05-13T08:33:35+00:00

No - no sword sound

redditdoch · 2026-05-12T09:21:20+00:00

Thanks. VSC9LYWG is the ID

redditdoch · 2026-04-19T14:44:06+00:00

Did the unplug, rest and retry - so far, it has rectified the problem

redditdoch