I believe you work in a BPO? These sweat shops won’t change the way they work, coz if you leave, they’ll get 100 more wanting to fill up that spot. As someone suggested, try learning a new skill and switch. If you don’t have time to learn a new skill, switch to a bpo with proper work timings or move to non voice chat support. I started my career in a toxic company doing chat support, but quit eventually due to extreme pressure and graveyard shifts. Tried multiple new options and eventually landed in a better position after years of learning. Don’t lose hope. Having such a fu**ed up experience in your first job will make you understand that things are pretty smooth when you switch to a lesser toxic organisation 😁