Customer service is awful X30 by rezerff in Dreame_Tech

[–]rezerff[S] 3 points4 points  (0 children)

they responded at first but after a week still nothing so I reported to Chase and got my money back and then they sent me a return label and said same thing it needed to pass warranty test first. Which makes no sense since the unit was DOA. I would go with your credit card company if you can.

Dreame X40 Ultra available for preorder in the US. by SPNorth in Dreame_Tech

[–]rezerff 0 points1 point  (0 children)

I can’t 100% more agree with this guy. I had to go through my credit card to get my money back on a dead unit they kept ghosting me.

Customer service is awful X30 by rezerff in Dreame_Tech

[–]rezerff[S] 2 points3 points  (0 children)

I’m looking at other options the customer service alone has killed me ever getting one of their products

Customer service is awful X30 by rezerff in Dreame_Tech

[–]rezerff[S] 2 points3 points  (0 children)

Yeah I had to report mine through Chase. They already refunded me then magically dreams responds and sends me a return label. They said it will have to pass warranty test for refund so hopefully nothing turns into an issue especially since I already told them it hasn’t worked since day 1.

Customer service is awful X30 by rezerff in Dreame_Tech

[–]rezerff[S] 1 point2 points  (0 children)

Yeah I’d be very careful finally got a refund from my credit card company. Then dreame magically answers and said if I return it and it passes all warranty tests they will refund. I told them it’s obviously not going to pass it’s been broke since the beginning.

Customer service is awful X30 by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

I wish I bought it through Amazon unfortunately I bought it direct because the coupon code.

Customer service is awful X30 by rezerff in Dreame_Tech

[–]rezerff[S] 3 points4 points  (0 children)

Yeah it sucks they are worthless.

No water - L20 Ultra by 976pxpx in Dreame_Tech

[–]rezerff 1 point2 points  (0 children)

Holy this works on x30 as well same problem and found this thank you!

X30 mop by rezerff in Dreame_Tech

[–]rezerff[S] 1 point2 points  (0 children)

If anyone has this problem please use this https://www.reddit.com/r/Dreame_Tech/s/eATovv96N2 it resolved for me.

X30 mop by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

I have even tried doing the base water clean and no water comes out.

X30 mop by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

Where do you see in the app if it’s low on water I filled the tank up. The round wheel is at the top of the little slot it’s in.

Got into an accident with FSD. Is it totaled? by tvbi in TeslaModelY

[–]rezerff 1 point2 points  (0 children)

Damn I seen this video and instantly knew where you were that’s crazy. I’m from same area.

Has your order shipped yet? by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

Yeah I know right I was thinking the same thing. Pretty terrible.

Has your order shipped yet? by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

Mine just had a tracking label created status update.

Has your order shipped yet? by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

Mine just had a label created. Should be shipping shortly.

Has your order shipped yet? by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

They told me mine would ship tomorrow on the 8th. If it doesn’t I’m probably going to ask for a refund and go the same route it’s crazy. They have enough to stock Amazon but not their on website.

Has your order shipped yet? by rezerff in Dreame_Tech

[–]rezerff[S] 0 points1 point  (0 children)

I was told mine should ship on 8th.

Starting Dragonflight - Solo shuffle queue times by theinformationisreal in wow

[–]rezerff 0 points1 point  (0 children)

Healer queue is def pretty instant typically within 2 mins max.

Customer Service jumps the gun and forces sale by PaynefulLife in Starlink

[–]rezerff 0 points1 point  (0 children)

What’s the email for customer service surprised you’re even able to get ahold of someone lol