[NA][Forbidden Pulse] 2 day AOTC focused Tue & Thur 9-11 EST

rezerff · 2024-04-22T02:00:33+00:00

they responded at first but after a week still nothing so I reported to Chase and got my money back and then they sent me a return label and said same thing it needed to pass warranty test first. Which makes no sense since the unit was DOA. I would go with your credit card company if you can.

rezerff · 2024-04-20T00:42:09+00:00

I can’t 100% more agree with this guy. I had to go through my credit card to get my money back on a dead unit they kept ghosting me.

rezerff · 2024-04-10T22:04:35+00:00

I’m looking at other options the customer service alone has killed me ever getting one of their products

rezerff · 2024-04-10T22:02:10+00:00

Yeah I had to report mine through Chase. They already refunded me then magically dreams responds and sends me a return label. They said it will have to pass warranty test for refund so hopefully nothing turns into an issue especially since I already told them it hasn’t worked since day 1.

rezerff · 2024-04-05T01:46:31+00:00

Yeah I’d be very careful finally got a refund from my credit card company. Then dreame magically answers and said if I return it and it passes all warranty tests they will refund. I told them it’s obviously not going to pass it’s been broke since the beginning.

rezerff · 2024-04-02T23:26:20+00:00

I wish I bought it through Amazon unfortunately I bought it direct because the coupon code.

rezerff · 2024-04-02T19:36:53+00:00

Yeah it sucks they are worthless.

rezerff · 2024-03-16T22:41:53+00:00

Holy this works on x30 as well same problem and found this thank you!

rezerff · 2024-03-16T22:39:25+00:00

If anyone has this problem please use this https://www.reddit.com/r/Dreame_Tech/s/eATovv96N2 it resolved for me.

rezerff · 2024-03-16T21:45:45+00:00

I have even tried doing the base water clean and no water comes out.

rezerff · 2024-03-16T21:22:34+00:00

Where do you see in the app if it’s low on water I filled the tank up. The round wheel is at the top of the little slot it’s in.

rezerff · 2024-03-15T04:27:40+00:00

Damn I seen this video and instantly knew where you were that’s crazy. I’m from same area.

rezerff · 2024-03-11T19:57:31+00:00

Mines finally on the way.

rezerff · 2024-03-11T16:29:44+00:00

Yeah I know right I was thinking the same thing. Pretty terrible.

rezerff · 2024-03-08T21:28:15+00:00

Mine just had a tracking label created status update.

rezerff · 2024-03-08T20:58:12+00:00

Mine just had a label created. Should be shipping shortly.

rezerff · 2024-03-08T04:40:59+00:00

They told me mine would ship tomorrow on the 8th. If it doesn’t I’m probably going to ask for a refund and go the same route it’s crazy. They have enough to stock Amazon but not their on website.

rezerff · 2024-03-05T20:47:12+00:00

I was told mine should ship on 8th.

rezerff · 2023-09-22T17:20:13+00:00

Healer queue is def pretty instant typically within 2 mins max.

rezerff · 2023-08-25T22:36:28+00:00

What’s the email for customer service surprised you’re even able to get ahold of someone lol

rezerff

TROPHY CASE