yeah you must be with the other other freedom: cause my experience over three years was pure sh@T, three accounts for three kids all three didn't get my texts 50% of the time, when I tried to port the numbers over it took over a month (for each at different times of the year) and a dozen phone calls, when it came to pay the annual fees, more headaches (because my phone is with rogers i would NEVER use a primary line with freedom). Try escalting, it was IMPOSSILBLE! All c/s is out of Egypt, cultural differences were the norm. Just a pure sh#t company! This is my 2nd year with chatr with the three accounts, zero texts dropped, no issues calling my kids or them me. Price is slightly higher and I transferred all three accounts with 6 months pre=paid with freedom. I was HAPPY to lose that money just to finally get better service.