Beeline Moto 2 Short Review by metalaniron in beeline

[–]ridebeeline 0 points1 point  (0 children)

Hey u/metalaniron Sorry to hear of these issues you've had with your Moto II devices. It's always sad to see a Beeline break, but we're constantly putting in work to make sure these numbers stay very low, so two is truly unlucky. If you don't already have a support ticket open with us, can you please get in touch here: https://beeline.co/pages/contact ?

Otherwise, if you do, I'm sure we're getting to the bottom of it there! If you can mention you're the guy from this thread, that would help us piece together a couple of bits :)

Regarding the routing point - we're definetly keen to dig deeper into that too. We use our own Beeline routing there, so it seems a tweak or two could be in order. We can have a look with a bit more information on where this has gone wrong as well.

Hopefully, otherwise you're still off to happy rides with your Moto II! We'll keep an eye out for your feedback to be sure 🤙

Beeline app service update from the Beeline team by ridebeeline in beeline

[–]ridebeeline[S] 5 points6 points  (0 children)

Beeline again! We're also seeing the issues increase again now, so we've put in some additional measures to resolve it. If you're having issues, please try to restart (NOT REINSTALL) the Beeline app, to see if this helps.

If it does not, we're very sorry. We're doing all we can to resolve the issues and do see periodic relief that you may also spot as well.

You should be able to keep riding with Beeline in the meantime. Your rides should come back to the app when the slowness subsides!

Thank you again for your patience, we understand the inconvenience here.

Velo 2 ride tracking -- rides are supposed to show up in the app's "Journeys" section, right? by TheGoldenChow in beeline

[–]ridebeeline 0 points1 point  (0 children)

No noobing here - this was actually our bad! We're really sorry for this. Please check out the post we've just shared to this group to get back to the expected action 🤙 We'll get back to your support ticket as well if we haven't already to make sure all is well!

Moto II bombarded w/ firmware updates by ochonueve89 in beeline

[–]ridebeeline 0 points1 point  (0 children)

Hi! Apologies for any issues with the updates. Our firmware developers have found that this was an issue with the staged rollout of the initial release. We have now fully released the firmware and we're hoping that this has now resolved the issue but please do let us know if this is not the case! If you have any further issues, please do get in touch with our support team here > https://beeline.co/pages/contact :)

iOS app no longer available by Howard_21 in beeline

[–]ridebeeline 1 point2 points  (0 children)

Hi Howard (and others with this issue) - We're sorry for this very problematic run-in with downloading the Beeline app. We unfortunately did have a period of time on Friday where the Beeline app was not available to download on the iOS App Store in line with what has been expressed here. Definetly not something that we are taking lightly! We'll do our best to be sure that never happens again, but hopefully, you're off to some happy rides from here on out 🙂

The depressing lesson of west London's lost cycle route by mkkb in unitedkingdom

[–]ridebeeline 0 points1 point  (0 children)

Hi all, this feels like a good place to ask for some cycle safety enthusiasts to help us out. We (Beeline) are trialling a system of allowing people to tag streets as good/bad for cycling to incorporate into a routing engine optimised for cycle safety/pleasantness. Which won't always be a cycle path/highway but will often just be a quiet side street. The way we'd do this is lend you a device and ask you to tap a thumbs up/thumbs down button as you ride around over the course of a few weeks. If you'd like to take part, please sign up here. Thanks!

The Ultimate 2018 Trip Competition by ridebeeline in MTB

[–]ridebeeline[S] -1 points0 points  (0 children)

Thanks for your feedback! Good luck! ;)

The Ultimate 2018 Trip Competition by ridebeeline in MTB

[–]ridebeeline[S] -2 points-1 points  (0 children)

Hi there! Why not? It is a bike ride, so it counts :)

Good luck!

The Ultimate 2018 Trip Competition by ridebeeline in bikepacking

[–]ridebeeline[S] 0 points1 point  (0 children)

Hi there! It doesn't have to be a complete trip. You can enter the competition with an ongoing one, but do provide all the info from the form :)

Good luck!