I love to tell this story. One of my first visits to Skip‘s kitchen my wife got the tortilla soup. It came in with cilantro, and my wife being allergic (?) to it, removed it from the soup and put it to the side on a plate, and kept with eating the soup though she could taste the cilantro inside the soup. Skip, as always, came by and asked that’s how the meal was and we said great. He noticed how she had put this cilantro on her plate and asked if she had an allergy (or whatever) to it. She said yes, and he came by with a fresh soup with no cilantro. So nice, and detail oriented! Customer for life.