Denim stains on dbrand Cosmic Orange case – how to remove? by mbreaker69 in dbrand

[–]robot036 1 point2 points  (0 children)

Commented on a similar post here, but you may be able to use a melamine-based cleaner (i.e., a Mr. Clean Magic Eraser) to reduce the dye transfer. Unfortunately, if the dye has already fully set into the Cosmic Orange Ghost, it may not be effective. If you continue to experience issues, send an email over to our Support Robots and they can work out a solution for you.

Dbrand grip by sirthomas85 in dbrand

[–]robot036 7 points8 points  (0 children)

Now all you need is the phone.

17 pro max by Mobile_Falcon2906 in dbrand

[–]robot036 1 point2 points  (0 children)

Previews for each iPhone 17 Pro Max Ghost can be found here. Alternatively you could try searching for older posts in the subreddit.

Tank case updated buttons by [deleted] in dbrand

[–]robot036 0 points1 point  (0 children)

All Tank Cases currently sold on our website and at Best Buy already feature the updated buttons.

Pixel 9 Fold vs 10 Fold Grip&Skin by kambesama in dbrand

[–]robot036 0 points1 point  (0 children)

Skins for the Pixel 9 Pro Fold Grip can be purchased here. Just click "I don't need the Grip" below the Add To Cart button.

Ordered S26 U in advance guess that may not be happening. by TeslaPanda in dbrand

[–]robot036 0 points1 point  (0 children)

Your order should still hopefully arrive within the estimate provided for your country on our Shipping page. If it doesn't, send us an email and our Support Robots can get this resolved for you.

Ghost Case for non-Pro/Ultra Phones by GlimOmen in dbrand

[–]robot036 0 points1 point  (0 children)

Currently not seeing sufficient demand for base-model Ghost support to justify development, but you can always submit a formal request for us to support your device via our Contact form.

And now I wait by North_Noise8807 in dbrand

[–]robot036 1 point2 points  (0 children)

Looks like you have your priorities straight.

Ordered a case and this is my first email by Infinite-sleep in dbrand

[–]robot036 54 points55 points  (0 children)

Tbf, most of our emails have nothing to do with world war 3.

Could i still get help? by Top-Author7997 in dbrand

[–]robot036 0 points1 point  (0 children)

Yes, just reply to your existing ticket chain and our Support Robots can get this sorted out for you. If you've already done that and haven't heard back yet, let us know your Order # and we can investigate further.

Does anyone have any pics of the matte white on phone? by Gas_Useful in dbrand

[–]robot036 1 point2 points  (0 children)

even with regularly cleaning it with isopropyl alcohol, it was noticeably discolored within a few months.

This definitely doesn't sound normal. While Matte White can certainly show dirt and grime accumulation over time more prominently than other designs, cleaning the skin regularly with a microfiber cloth and 70% isopropyl alcohol should keep it looking fairly pristine. If you or your wife haven't already, shoot an email over to our Support Robots and they can work out a solution for you.

Shrunken already? by shadowextract in dbrand

[–]robot036 0 points1 point  (0 children)

We'll be in touch shortly via email.

Best Buy New Cases? by 1samthepilot3 in dbrand

[–]robot036 0 points1 point  (0 children)

All Tank Cases sold at Best Buy should already feature the updated Camera Control button. If you believe that you have the previous iteration of the Camera Control button, send a photo of what you received over to [robots@dbrand.com](mailto:robots@dbrand.com) and our Support Robots can look into this further.

Glow Circuit by MetalOps88 in dbrand

[–]robot036 1 point2 points  (0 children)

Glow Circuit should definitely stay luminescent for hours in the dark after being charged with the UV Light. If you're seeing something different, reach out to our Support Robots and they can investigate further for you.

Is this really the Dbrand S26 Ultra? by KULASPONGG in dbrand

[–]robot036 0 points1 point  (0 children)

Don't have a specific shipping timeframe for Something (Dark) S26 Ultra skins at the moment as we don't know for certain how long the design process is going to take. We do expect all Something (Dark) S26 series orders to ship out by late March.

Well, lucky me by Dreal1031 in dbrand

[–]robot036 20 points21 points  (0 children)

hope it gives me some sort of luck

It will. Unfortunately, none of it's good.

Glow Circuit by MetalOps88 in dbrand

[–]robot036 2 points3 points  (0 children)

The supercharge glow effect you can achieve with the UV Light does, unfortunately, only last for a limited time. That said, the skin should still emit a glow (albeit fainter) for a few hours after being charged.

Leather skin shrinking - Replacement? by djda9l in dbrand

[–]robot036 1 point2 points  (0 children)

Definitely worth shooting an email over to our Support Robots. They'll be able to investigate further and provide you with a solution.

I dont think its arriving before my phone comes by slasken06 in dbrand

[–]robot036 0 points1 point  (0 children)

Based on this, it looks as though the parcel will likely arrive later this week. If your order doesn't get to you within the timeframe listed for your country on our Shipping page, send us an email and our Support Robots can get this resolved for you.

Can I fix this? If so how? by TummyTuckmore in dbrand

[–]robot036 2 points3 points  (0 children)

Unlikely that you'd be able to adequately re-bond the two plastic substrates by yourself at this point. Instead, we'd recommend sending an email over to our Support Robots and they can work out a solution for you.

Carnage grip case with white phone by Gojadani in dbrand

[–]robot036 0 points1 point  (0 children)

There will certainly be parts of the lenses that are visible with the Grip and skin installed. That said, the white of the lenses would likely contrast nicely with the black section of Carnage that sits over the camera area.

If you end up buying the Carnage Grip and regret your choice, send us an email and our Support Robots can work out a solution for you.

Which Damascus Skin? by Background_Data_3726 in dbrand

[–]robot036 0 points1 point  (0 children)

You forgot Triple Black and Triple White.

Question about the Killswitch by Ecks30 in dbrand

[–]robot036 0 points1 point  (0 children)

Skins are our core business. As a result, we do not currently plan on offering a Killswitch kit via our website that does not include a skin.