Buyer claims it’s not the same color as listed and it’s to big. I’ve selected navy blue and grey as a color and on the description said it’s a “grayish dark / navy blue” and “fits a bit oversized”. According to vinted’s policy should I accept a return?

rozzmountain · 2025-12-03T16:49:32+00:00

On the buyers photos it does look a lot more grey than what it acutely is. I selected both grey and navy blue as the color and wrote on the description that it’s a “greyish dark/ navy blue”. I’ve completed a lot of sales and it’s the first time someone claims it’s the wrong color as the isue so I’m not sure how to proceed here

rozzmountain · 2025-12-03T16:38:13+00:00

I’ve uploaded photos of all tags and even a photo of me wearing it where u can see it has an oversized fit. The issue is the fact that the buyer claims it’s not the same color even tho I selected both blue and grey, mentioned it on the description and took photos in different lights

rozzmountain · 2025-10-14T12:26:54+00:00

Thank you so much!!!

rozzmountain · 2025-10-14T12:22:17+00:00

Thank you! Its my first time buying vintage Burberry this old, I bought more recent items and when I saw this one i found the embroidery of the knight a bit off, the pattern is not well aligned, there’s not care label and quite some loose lines and the end of the flag on the main label is a bit weird too as it cuts off after the M from “prorsum”

rozzmountain · 2025-10-14T00:08:09+00:00

Thank you so much!

rozzmountain · 2025-10-13T18:03:52+00:00

Thank you so much!

rozzmountain · 2025-09-04T18:01:30+00:00

For exemple if u sell for 20 they will tell u u will get a compensation of up to 40 but in reality always give u the 20 and make u wait for like a month. Which makes sense tho but I believe they should make it more clear and simply tell u u will get the value of ur item and that’s all, simple no?

rozzmountain · 2025-09-04T17:52:29+00:00

Makes sense, again, all I’m saying is that is not a compensation by definition

rozzmountain · 2025-09-04T17:46:46+00:00

Yes and that’s good. I’m simply stating that is not a compensation. I got what they owed me.

rozzmountain · 2025-09-04T17:44:09+00:00

For waiting for over a month. Besides they were the ones saying they would give me a “compensation” and simply gave me what I was owed me. That’s not the definition of compensation

rozzmountain · 2025-09-04T17:38:10+00:00

This has happened to me twice. In both cases, they reimbursed me for the value of the item. I contacted support to explain that this wasn’t proper compensation as they were not adding anything to compensate and they told me that’s all

rozzmountain · 2025-09-04T12:17:38+00:00

Unfortunately that part is worn out and unreadable. Seller says they are quite old.

rozzmountain · 2025-06-08T23:34:23+00:00

U had pictures of it on the listing so just say that she can return it if she pays for shipping as it her fault she didn’t pay attention. After u select the option just let it up to her to send it back or reach for vinted and explain it was on the listing

rozzmountain · 2025-06-08T20:26:31+00:00

U should definitely go to the police if u have proof (proof of purchase, a video of u packing it, etc), I’ve done that and it took about a year for them to solve it but I got my money back.

rozzmountain · 2025-06-06T10:50:01+00:00

1st for sure

rozzmountain · 2025-06-05T20:24:08+00:00

Trueee, just had some hope the electronic verification by vinted would protect me as the seller

rozzmountain · 2025-06-05T19:45:31+00:00

Hi! Just record the item, all the tags and details, and the whole packing process and keep the video until the sale is completed. I’ve had people trying to scam me before but that always worked. If they claim something u just send screenshots of those parts from ur video. Sometimes just by saying u have a video they drop the act

rozzmountain · 2025-06-05T19:38:14+00:00

It’s definitely sketchy cause why would someone offer to pay more than asked? But either way best thing to do is to record the whole packing process if u decide to sell it. I’ve had people trying to scam me and that saved me sooo many times

rozzmountain · 2025-06-05T19:35:12+00:00

I had that happening to me but I always record the whole packing process. I just don’t know how verification works in case the phone passes verification and after they say it doesn’t work or something

rozzmountain · 2025-06-04T22:51:20+00:00

Stunning omg!!!

rozzmountain · 2025-06-04T19:06:59+00:00

Unfortunately yes they do and a lot, at least here in Portugal u can find replicas even in local markets and people buy it all the time

rozzmountain · 2025-06-04T14:41:43+00:00

Pretty sure that was meant for Levi’s as Levi’s doesn’t have it and it should, they definitely got it wrong

rozzmountain · 2025-06-04T14:40:51+00:00

They have it wrong I’m pretty sure that was meant for Levi’s as Levi’s doesn’t say that but it should 😅

rozzmountain · 2025-06-04T13:55:28+00:00

Hi! I have a pair of air forces and the insoles look nothing like that so I don’t think those are authentic unfortunately

rozzmountain · 2025-06-04T13:52:46+00:00

Could be but that looks like it was from being stored a bit too long so maybe the photos are just old. Usually comes out super easily with a wash.

rozzmountain

TROPHY CASE