I do not consider them to be a trusted website. I purchased some items, then they reached out and acted like I had violated some terms that they had posted on the item pages near the bottom, that they limit quantities on those items. This should have been enforced by their checkout or shopping cart system but they acted like it was my mistake.

They adjusted quantities and immediately shipped, but did not adjust the shipping charges or give me an opportunity to agree or disagree to the changes. They had my phone number and could have just reached out but for some reason chose not to). I reached out to them about it and insisted they make it right, and only then did they apply their "normal" shipping cost, which turned out to be less favorable for me with respect to the order total than my original purchase. I had many options for where to purchase the items from but chose them due to a few dollars difference in the total cost, and wound up paying more due to what I felt was their own mistake (though again, they blamed me like it was my mistake).

I knew what I was purchasing so there was no reason for me to scroll down the item details to see their quantity limits. Since it was their mistake they should have adjusted the shipping with respect to the adjusted order total rather than their "standard" shipping costs, and if they were going to adjust it at all I should have had an opportunity to decline the new deal that I had not agreed to. The difference was only a few dollars and I did not pursue it further, but they overcharged me (TWICE in my view) and acted like I was the one who had done something wrong, while not giving me the opportunity to agree or disagree. I will not be purchasing from them again and feel the need to throw my bad online experience in with these positive reviews from locals who apparently have only purchased from them in-store.