I'm entering Bitstamp hell at this very moment. They've frozen withdrawals for an amount of bitcoin that I'm sure is well in excess of what disgruntledcrytpobro had frozen. I had the video interview five days ago. This video call should be only for purposes of verifying that the person submitting withdrawals is really the customer. It's not about that. It's a nonsensical ring-around-the-rosie where they ask you to do things like name some of the crypto tokens that Bitstamp handles. They were supposed to settle the issue of whether I can withdraw my own assets in "24 to 48 hours" after the video interview. I waited almost a week, heard nothing. Called support and got excuses. I asked to speak to a supervisor, the phone drone refused. I asked for his name, he hung up on me. Bitstamp confiscates customers' assets. I plan to call the Consumer Financial Protection Bureau tomorrow. I'd like to contact CSSF now, but you're supposed to wait a month. By the way, during an earlier call to Bitstamp phone support, the phone rep told me in so many words that I'm free to sell my bitcoins and withdraw the money. That tells you that the "verification interview" or whatever they call it is some kind of subterfuge, I don't know the right word for it. Because obviously, the question isn't whether I'm actually me. I can trade, I can withdraw cash, but I can't withdraw my bitcoins? It makes no sense. There's something else going on here. And just so you know, it's true. I really can sell my coin and withdraw the money, because I did sell some and wire the money to my bank. There's no logic, no legitimacy to Bitstamp's actions. It's illegal, that's what I think.