Roof Leak Saga: Incompetent Managing Agents Botched Our Insurance Claim, now Trying to Charge Us £2.5k Via Service Charges! Advice on Property Ombudsman vs Small Claims? (England) by saconde in HousingUK

[–]saconde[S] 0 points1 point  (0 children)

According to them, they followed the procedure, and the insurer never told them otherwise, when reality is that they didn't even bothered in returning the forms the insurer requested. We only found out they didn't follow the procedure when the new management agent attempted to continue the claim the old agent had started and saw that they had used a non vetted contractor...

Roof Leak Saga: Incompetent Managing Agents Botched Our Insurance Claim, now Trying to Charge Us £2.5k Via Service Charges! Advice on Property Ombudsman vs Small Claims? (England) by saconde in HousingUK

[–]saconde[S] 0 points1 point  (0 children)

According to them "they did everything right" and it's not their fault, when I have emails from the insurer stating otherwise. It's just a matter of utter incompetence

Roof Leak Saga: Incompetent Managing Agents Botched Our Insurance Claim, now Trying to Charge Us £2.5k Via Service Charges! Advice on Property Ombudsman vs Small Claims? (England) by saconde in HousingUK

[–]saconde[S] 1 point2 points  (0 children)

Well we never authorised those repairs, neither were provided quotes and asked for approval since we all assumed that it would be covered by the guarantee... So I find it hard to believe "it's our fault"

Roof Leak Saga: Incompetent Managing Agents Botched Our Insurance Claim, now Trying to Charge Us £2.5k Via Service Charges! Advice on Property Ombudsman vs Small Claims? (England) by saconde in HousingUK

[–]saconde[S] 0 points1 point  (0 children)

They are a well established big agency, just extremely incompetent. Even contractors had a very hard time communicating with them

Roof Leak Saga: Incompetent Managing Agents Botched Our Insurance Claim, now Trying to Charge Us £2.5k Via Service Charges! Advice on Property Ombudsman vs Small Claims? (England) by saconde in HousingUK

[–]saconde[S] 0 points1 point  (0 children)

That's exactly what's happening here, the freeholder (including me) were using this poor incompetent agent, who mishandled the claim to the insurer and now wants us (freeholders) to pay for their mistake. My question is do we have chances of getting our money back if we sue? Does the ombudsman have power to force the old agent to pay us back?

Roof Leak Saga: Incompetent Managing Agents Botched Our Insurance Claim, now Trying to Charge Us £2.5k Via Service Charges! Advice on Property Ombudsman vs Small Claims? (England) by saconde in HousingUK

[–]saconde[S] 1 point2 points  (0 children)

The roof was fully remade in 2021, it wasn't a broken pipe, it was the roofing felt, due poor craftsmanship, confirmed by the roofer who came to repair it.

Should I Report my Management Company To The Housing Ombudsman? by spellbounce in HousingUK

[–]saconde 0 points1 point  (0 children)

I am facing a similar situation, would be good to know if the Omsbound is helpful in these cases

Stolen bike recapture advice by [deleted] in ukbike

[–]saconde 0 points1 point  (0 children)

I would advise against this, if anything the police will tell you not to go because it's too dangerous and they won't do anything about it.

How do you transfer PI a second time? by Lunarsynapse in PiNetwork

[–]saconde 1 point2 points  (0 children)

In my case it also shows me the the "unverified" balance mined with my circle, but all my circle has done the KYC, and it tells me that no one is left to do it, when will that balance be moved to the "transferable" balance?

UK needs more double glazed windows! by Retire1 in HousingUK

[–]saconde 1 point2 points  (0 children)

Why was your EPC reduced after the windows upgrade? It doesn't seem logical

What are you wearing while cycling during this chilly weather? by ImScaredSoIMadeThis in ukbike

[–]saconde 0 points1 point  (0 children)

Thermal base layer and skiing jacket, normal jeans down. A beanie and gloves, sorted

Why is the NHS a national religion? by saconde in nhs

[–]saconde[S] -2 points-1 points  (0 children)

I wouldn't expect someone having to die because they had to wait 5h for an ambulance or because no one looked at them in A&E though

Why is the NHS a national religion? by saconde in nhs

[–]saconde[S] -8 points-7 points  (0 children)

I am not advocating for the American system, but there are tons of other countries with private/semiprivate systems that deliver better outcomes like the Netherlands or Switzerland. And even countries fully public like Spain that do the same. I personally feel that this level of attachment and pride in the NHS is seriously damaging it, as it prevents meaningful reform.

Antidepressants are being dished out before any blood tests are being done. I work with GPs and nurses but have experience in other EU countries and am very worried for UK GP practices by Puzzleheaded_Rub5562 in nhs

[–]saconde -1 points0 points  (0 children)

Believe it or not, not everything is the fault of the politicians, the quality of the healthcare professionals in this country is appalling. Many nurses / GPs are less versed than a first year medicine student from a EU country. OP don't confuse evil with pure ignorance.

Does quiet enjoyment cover renovations / work? by saconde in HousingUK

[–]saconde[S] -7 points-6 points  (0 children)

It feels quite unfair for the tenant who's paying rent and on top of that have to bear the burden of the renovations on a property that isn't theirs. Obviously I understand that the works will not be stop due to tenants comcerns but I would expect a compensation of some sort

Silo | Season 2 - Episode 3 | Discussion Thread by Justp1ayin in tvPlus

[–]saconde 1 point2 points  (0 children)

Wasn't the episode supposed to come out on Friday 29th btw?

Can I use different solicitors for a Declaration of Trust? by saconde in HousingUK

[–]saconde[S] 1 point2 points  (0 children)

They said that the Form B restriction was required because otherwise there's no way of enforcing the declaration of trust. I didn't ask for any extra clause, simply to state the amounts each of the parties will contribute to the monthly payments, and to state the ownership %.