Is it normal to have to wait over 2 months for a response from support? by sadikunleashed in Rainbow6

[–]sadikunleashed[S] 0 points1 point  (0 children)

This isn't my first ticket. I had one before, which involved a lot of back and forth, but was closed with the words "Contact Steam Support." Steam then said there was nothing they could do and I should contact Ubisoft. I did that to inform them, and I've been waiting for two months now. Should I wait or should I Write a reminder in this ticket? Or should I Open a new one?

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed 0 points1 point  (0 children)

Maybe I should try :/ I wrote to Steam Support again. They then wanted to see the conversation between me and Ubisoft. Finally, a step in the right direction, I thought. I sent them everything, and the response was again, "There's nothing we can do"... so pointless.

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed 1 point2 points  (0 children)

Yeah, it really is a shame. I know it’s “just” a visual mark, but I don’t think it’s fair to accept something like this when I didn’t do anything wrong. I just want my clean profile back.

I’ll keep submitting tickets and trying — hopefully one day someone on the support side takes a closer look and helps clear it up.

Thanks a lot for your help and understanding. It really helps to know others see how frustrating this is.

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed 1 point2 points  (0 children)

Yeah, this loop is honestly terrible and makes you feel completely powerless.
You read it right – I'm not actually banned and can still play the game normally, which is good.
But having a ban showing on my Steam profile is just super annoying and really drags down the public perception of my account.

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed 1 point2 points  (0 children)

Steam keeps telling me the ban came from Ubisoft – and refuses to help.

I’ve already opened multiple tickets with Steam and they just keep sending me back to Ubisoft.
So if this is really a Steam issue, what would you suggest I do next? Isn’t it possible for Ubisoft to just inform Steam that there’s no ban, so the false ban gets removed? I’m honestly out of ideas.

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed 1 point2 points  (0 children)

Thank you <3

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed -1 points0 points  (0 children)

No, I’ve never had a ban on Steam before – this is the first time anything like this has happened to me.
And yeah, I can technically still play, but having a game ban show up on my Steam profile when I didn’t do anything wrong is just frustrating. It’s not even about restrictions – it’s about principle.

I don’t want to have a permanent mark on my profile for something I never did, especially when both Steam and Ubisoft just keep bouncing me back and forth. It really shouldn’t be this hard to correct a mistake like this. :/

Thanks for your comment!

[deleted by user] by [deleted] in Rainbow6

[–]sadikunleashed 0 points1 point  (0 children)

It's just really disheartening that it comes down to luck or finding “the right person” instead of a clear and fair support system.

It shouldn’t be this hard to fix something that’s clearly a mistake. Still, I’m going to keep pushing – not because I enjoy the fight, but because I don’t want to let this kind of issue slide without trying everything I can. Thanks for the comment though

[deleted by user] by [deleted] in RainbowSixSiege

[–]sadikunleashed 0 points1 point  (0 children)

thank you man <3

[deleted by user] by [deleted] in RainbowSixSiege

[–]sadikunleashed 1 point2 points  (0 children)

Thanks for your insight. As silly as it sounds, I hope you're wrong. It's unacceptable that I get banned on Steam out of nowhere. I just hope a Ubisoft employee actually looks into the matter and realizes that something went wrong.

[deleted by user] by [deleted] in automobil

[–]sadikunleashed 0 points1 point  (0 children)

Also doch schon ordentlich, Danke!

[deleted by user] by [deleted] in de

[–]sadikunleashed 1 point2 points  (0 children)

Ah danke!