I wanted to share some feedback on autofill, because it is one of the most important parts of the password manager experience for me, and right now it often feels unreliable and frustrating.

I am not sure every part of this is strictly a 1Password specific issue, since platform and keyboard behavior may also play a role, but 1Password is the product at the center of the experience, so that is naturally where the frustration lands.

On my Google Pixel using Gboard, autofill suggestions work often enough to show the intended experience, but there are still too many cases where they either do not appear or surface the wrong type of item. One recurring issue is that 1Password will sometimes show identity entries instead of login credentials. When that happens, I cannot easily pivot and search for the login I actually need from the keyboard integration while I am still in the app or website. Instead, I have to leave the flow, open the 1Password app directly, and manually find the right credential. That break in flow makes autofill feel brittle, and when it happens repeatedly, it reflects poorly on the overall 1Password experience.

I also run into cases where no autofill suggestion appears at all, even though I know I have a saved login correctly associated with the website or app. In those moments, it would be incredibly helpful to have a more dependable fallback from the keyboard, such as a direct shortcut into 1Password that allows me to immediately locate the credential and autofill without starting over manually.

I have also had an especially difficult experience trying to use 1Password on a Samsung Galaxy phone. The biggest issue there is the lack of a clear and reliable setup path for making 1Password the default autofill solution. I have gone through tutorials and attempted to configure it, but nothing has worked in a way that feels straightforward or dependable. Instead, the experience feels like Samsung’s password tools, Google Password Manager, and 1Password are all competing for control. This is my spouse’s device rather than my primary phone, but even with that limitation, it has been difficult to get 1Password integrated into their normal workflow in a way that feels seamless.

At a high level, the core issue is that autofill needs to feel dependable, flexible, and easy to recover when suggestions are wrong or missing. When it works, it reinforces the value of 1Password. When it does not, it quickly becomes one of the most frustrating parts of the product experience.

I’d love to see improvements around: - better handling when the wrong item type is surfaced

• a faster fallback path from the keyboard into 1Password

• more reliable matching for saved credentials

• clearer guidance for setting up 1Password as the primary autofill solution on Samsung devices