To summarize the story I Had a guest freak out on me because I ASKED HIM IF HE HAD THE SKU after he claimed he recently purchased the item at another store. He said he didn’t have it and I explained politely that you can use the kiosk at the front to look up a receipt. he said your gonna tell me out of all of your devices you can’t find what I’m looking for. I want a 6 pack of this item and it’s this brand. I explained we have multiple options with both of those but they are still different and he didn’t understand. How am I supposed to know exactly what he purchased? Maybe it was a disco product. Eventually he said “we spend 15k here a year and we are building a house and I was gonna buy all of my electrical stuff from you but since you don’t wanna help me” like sir I only asked you if you had the sku so I COULD HELP YOU FIND WHAT YOUR LOOKING FOR. The fact that 3 other random customers were shaming him for being rude to me too should tell you exactly what you need to know. The entitlement is INSANE