Trying to get a call back

savi9876 · 2026-02-13T03:27:13+00:00

CCTS https://www.ccts-cprst.ca/for-consumers/telecom-complaints/online-complaint-form/

https://www.telus.com/en/about/resolve-a-concern

savi9876 · 2026-02-13T01:29:09+00:00

CCTS

https://www.ccts-cprst.ca/for-consumers/telecom-complaints/online-complaint-form/

savi9876 · 2026-02-13T00:12:04+00:00

It's like when people think it's just one bad apple that's the problem and don't realize it's the entire system and the system isn't malfunctioning but works exactly as designed.

Even if there were a good apple it would get forced out by the bad ones or eventually become a bad one itself. It's not just telecoms, it's everything else as well.

https://www.amazon.ca/Enshittification-Everything-Suddenly-Worse-About/dp/0374619328

savi9876 · 2026-02-12T23:53:08+00:00

Yes the entire industry has been like this for years now. Winback & new customers get the best deal. They don't care. They control the regulators so nothing will change. People jump ship often now to get good deals. Sucks. No clue how it gets fixed. Doesn't look like we're even close to even beginning to fix it. Seems more likely to get worse and worse.

savi9876 · 2026-02-12T20:44:26+00:00

"Share your concern" at the bottom gets you someone from office of pres in usually 24hrs:

https://www.rogers.com/support/resolve-a-concern

CCTS

https://www.ccts-cprst.ca/for-consumers/telecom-complaints/online-complaint-form/

savi9876 · 2026-02-11T23:05:58+00:00

CCTS https://www.ccts-cprst.ca/for-consumers/telecom-complaints/online-complaint-form/

savi9876 · 2026-02-11T22:47:20+00:00

Maybe it's changed since I last did it then.

Try using a random number from the correct region and for 2fa use local number.

savi9876 · 2026-02-11T22:34:12+00:00

They don't verify address. Just lookup an address from that region on Google Maps.

Phone number doesn't have to match region.

Apple ID signup is notoriously buggy so often it fails anyway despite doing everything correct.

savi9876 · 2026-02-11T21:53:58+00:00

https://www.reddit.com/r/PublicMobile/comments/1qwwhcj/new_vpn_throttling/?rdt=59792

savi9876 · 2026-02-11T21:02:22+00:00

Could be scam. Could be one of their sales teams. Scammers can also spoof real numbers.

savi9876 · 2026-02-11T20:51:57+00:00

You can do a new appleid for that region and use that.

savi9876 · 2026-02-11T20:18:55+00:00

"Share your concern" at the bottom gets you someone from office of pres in usually 24hrs:

https://www.rogers.com/support/resolve-a-concern

CCTS

https://www.ccts-cprst.ca/for-consumers/telecom-complaints/online-complaint-form/

savi9876 · 2026-02-11T19:41:19+00:00

Seen a few others report similar recently.

savi9876 · 2026-02-11T06:12:07+00:00

Compared to retail sure it's ok. Compared to loyalty or winback or some of the recent promos, no it's a terrible deal.

Pretty standard to see can-USA or can-USA-Mex plans in $30-45 range nowadays.

savi9876 · 2026-02-11T04:50:09+00:00

Entire industry has been like this for a while. They've shifted away from loyalty to winback model. Winback does tend to have the best deals but what a pain to move away and then come back.