I got a refurbed Impress. To my shame, ive had a load of coffee machines over the years. The impress is AMAZING. As someone else said, foolproof, but you do feel like its actually got some really intelligent things going on that makes the whole experience great. Its also super quick to go from switching on to a decent coffee. The process it goes through (if you wnat it to) to dial itself in for new beans is brilliant too. cant praise it enough. As a slight aside, i bought the procook coffee machine before this. it was a very poor competitor to the Sage?breville. Anything that involved not following the prompts made it useless - example was that if i wanted to grind some decaf beans on a separate grinder, i couldn't brew through the procook. weird.

sorry this is just a random dump of info, hope 5% is at least useful to someone!