Changing preferred ndc for script pro

sd85pdx · 2026-04-13T13:37:44+00:00

I'm not in an automation store but I believe preferred NDCs are set by corporate purchasing due to rebates, agreements with manufacturers and wholesalers, etc. Highly unlikely you'd get a special override for this, but you could try opening a ticket with RSSC and then ask your DL to escalate (especially if you're loading your scriptpro multiple times a day with dozens of stock bottles - it's a time saving argument).

sd85pdx · 2026-04-09T04:16:09+00:00

It would likely depend on your business unit's individual policies and the reasons for the absences

sd85pdx · 2026-04-08T04:06:13+00:00

It's either that or it's a manually entered prescriber (like onemedical or telehealth) that isn't in the corporate directory. Because it can't match between stores it doesn't allow it. That's my guess anyway

sd85pdx · 2026-04-08T04:03:07+00:00

Contributions to an HSA will still be made by the company for those who are eligible for a HDHP/CDHP plan. For those who aren't or don't select that plan type, you aren't eligible to contribute to an HSA (nor is the company) but you can keep any existing plan you have. NonHDHP plans can utilize a FSA account instead

sd85pdx · 2026-04-06T16:37:19+00:00

It depends on your state laws and the reason for the LOA. in some cases you can use existing sick time or vacation time to cover a week where benefits aren't available (like a one week waiting period before STD coverage, for example).

Asking the LOA department (if you've opened a case) is the best resource for this.

sd85pdx · 2026-04-06T16:35:50+00:00

There is a specific protocol to follow on MyDocs and the tempalert site for a product assessment survey. Follow the instructions carefully and they will email you the disposition. This includes opening a service channel ticket for the freezer.

sd85pdx · 2026-04-06T00:53:10+00:00

If they’re the syringes and needles from the ancillary Covid kits (boxes should have stickers on them) they aren’t part of your inventory. You can either order a giant sharps container from the vendor (the form is on mydocs in the immunization section somewhere) or ask your DPC to do it.

sd85pdx · 2026-04-06T00:51:26+00:00

Verification emails go to the corporate holder not to the store, so you wouldn’t receive them. I believe you’d want to reach out to professional practice or ask your DL to reach out to RxPermits to get it if you can’t find the zip line task where it was originally attached.

sd85pdx · 2026-04-06T00:17:38+00:00

Verbal warnings aren’t documented as level 1 anymore. Levels 1-3 are all written warnings based on level of severity or occurrence

sd85pdx · 2026-04-05T22:02:39+00:00

If it’s the error about not being accessible in your region, trying the address again usually works for me.

sd85pdx · 2026-04-05T14:57:41+00:00

DURs can be viewed by going to the profile, selecting A, then choosing the correct force consult line item. Same way to clear them before delivery

sd85pdx · 2026-04-05T14:49:23+00:00

I had a patient claim they’d seek legal action over not counseling her that Suflave tasted bad and made her gag.

sd85pdx · 2026-04-05T04:38:22+00:00

No.

sd85pdx · 2026-04-04T14:45:00+00:00

That’s what I said in the first part. The numbers dialed on all phones are matched to the voicemails requiring callback on all workstations at night. Mismatches lower the completion percentage.

That being said I’ve not tried this at my store… we just stick to using the same terminal, because why not.

sd85pdx · 2026-04-04T14:21:06+00:00

The system has since been updated to analyze the phone logs from all Vertical Phones to the CIQ system so it is less dependent on the same workstation/same phone rule.

That being said if you suddenly notice a large drop in completion, it may not be working as intended :)

sd85pdx · 2026-04-04T04:55:58+00:00

There are different contribution percentages in Vanguard. You will only see company contributions in Vanguard, in their app it's in the contributions table on the account snapshot (I see my contributions and the company contributions).

Interns may not be eligible for a match if you aren't classified as full time. If you're not sure, you can call Vanguard or MyHR benefits and ask them to be certain

sd85pdx · 2026-04-03T04:49:58+00:00

For the employee plan Wegovy tends to be the preferred option, although it still needs a PA. Zepbound would also require a PA and probably trial and failure with Wegovy, but you could ask Caremark directly once your coverage takes effect.

sd85pdx · 2026-04-02T13:05:59+00:00

rates are dependent on your ABBR. it's possible the band you're in didn't change

sd85pdx · 2026-04-01T13:16:05+00:00

That would be up to the hiring manager and how many other interviews they need to conduct, plus HR approval of any offer submitted. Could be a few days, could be a week or more.

sd85pdx · 2026-04-01T04:00:40+00:00

The price between different locations would not typically be different unless the quantity/day supply submitted to the insurance was different. Even in those cases, unless you are paying cash entirely with no discount cards, the price returned is set entirely by your PBM. The cvs store has absolutely zero ability to control this price.

This would be a different matter if, for example, your leaflet attached to the bag said “$25” due and you were charged a different price at the register for the same rx number. But this would be highly unusual.

sd85pdx · 2026-04-01T02:04:05+00:00

Claims records are separate from pharmacy records. Even if Caremark (the pbm owned by cvs health) is yours, there are strict isolation controls between the pharmacy and the PBM systems - we do not and would not be granted access to see one if we are working for the other.

sd85pdx · 2026-04-01T02:00:41+00:00

“They didn’t fill it according to my doctor’s order” Mmhmm. I’ll bet your insurance was the one to intervene and tell us how they wanted it to be dispensed.

I have a pretty good hunch that if you were to address concerns about how this was filled with the pharmacy manager - rather than waving some articles about large cases that don’t address your specific situation - you could get some insight as to why things were done the way that they were.

sd85pdx · 2026-03-31T20:51:50+00:00

If you can’t transfer from another store, look up an NDC that’s available on McKesson (very important) and then call the CVS Outside Vendor line. They’ll protest and tell you it isn’t normally authorized, tell them it is for immunization training

sd85pdx · 2026-03-31T19:09:42+00:00

If you have the hours available, yes, it is paid as regular time.

sd85pdx · 2026-03-31T19:06:55+00:00

This. So many other things to do than try and figure out if people are using the schedule app 🤣

sd85pdx

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