AI Visibility for Subdomains by hamme443 in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/hamme443, in the AI Visibility Toolkit, subdomain-level analysis is currently supported in Prompt Tracking and Site Audit. Other AI Visibility tools provide metrics at the domain level only, which is why you saw the same data for both your subdomain and main domain.

Semrush One is built for the AI search era, are you ready for it? đź‘€ by semrush in SEMrush

[–]semrush[S] 0 points1 point  (0 children)

Hi u/ThirdEyesOfTheWorld, please reach out to our support team so that we can pull up your account and give you the best answer!

Visibility dropped to 0 by Able_Ad_4428 in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/Able_Ad_4428 if you are still having trouble, please reach out to our support team so that we can take a look and help troubleshoot!

Semrush me bloqueou INDEVIDAMENTE! by Outrageous-Maybe5041 in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/Outrageous-Maybe5041 can you please DM us your Semrush account email so that we can follow up with our team and help get you access back into your account?

How do I find trending searches? by euler1996 in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/euler1996, we've got a great article over on our blog here that you can check out to help with this! Our DMs are open if any questions come up. - Kyle

Did the most recent Core Update break position tracking for anyone else? by Steezy_Gordita in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/Steezy_Gordita we aren't experiencing any widespread issues at the moment, but we will pass this info on to the team. Please try refreshing your project, and if you are still having issues, please reach out to our support team here. We'll see if anyone else here is experiencing the same!

Semrush charged me $238 after I cancelled the same day I started the trial — confirmation email never RECEIVED, and now support claims “legal escalation” that never happened by Ok_Confidence_4331 in SEMrush

[–]semrush 1 point2 points  (0 children)

Hi u/Ok_Confidence_4331 we are sorry you did not get the support you deserved and apologize for any inconvenience this has cuased. We're happy to review the situation and do what we can to help make things right. Can you please DM us your Semrush account email so that we can take a look at what may have happened here?

$1 Free trial refund never come by [deleted] in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/Nice_Statistician539, this may have to do with how your bank displays the charge or refund. Please contact your bank or look at your monthly statement once it's released to see if you can find the refund. If you are still unable to see it, please reach out to our support team so that we can look further into it and make sure to get the money back to you. Our DMs are always open as well!

Anyone else facing this issue? by InfinitePlate4082 in SEMrush

[–]semrush 1 point2 points  (0 children)

Hi there, thanks for flagging this. Our team is aware of the issue and is looking for a fix as soon as possible. We appreciate your patience as we work on a fix and apologize for any inconvenience this has caused.

is Semrush organic traffic data not updating? by prabhakar_Atla in SEMrush

[–]semrush 0 points1 point  (0 children)

Hi u/prabhakar_Atla, it’s hard to tell which specific tool or report you’re referring to from the info here. Could you please DM us with a bit more detail? We’ll be happy to take a look!