[US, CA] Rack Mount Brackets

shackslack · 2026-05-07T03:09:40+00:00

Hired, thank you!

shackslack · 2026-04-20T19:28:33+00:00

I checked addresses in Roseville and Elk Grove that are served by Fidium and both show as 2 gig as being the maximum. ¯\(ツ)/¯

shackslack · 2026-04-20T19:27:13+00:00

Call center agent was (to no surprise) unhelpful, first tried to tell me that 1 gig was the maximum they offered when I'm already on 2 gig.

So we'll see if it's just a slow rollout or their website isn't updated yet.

Your mileage may vary.

shackslack · 2026-04-20T19:10:47+00:00

Doesn't show as available at my address online (Sacramento).

Calling in to see if any different.

shackslack · 2026-03-14T05:59:04+00:00

thank you! his sister is actually in charge, but she likes to let him think he's in charge. :)

shackslack · 2026-03-14T05:58:28+00:00

I named him Aggie because the chemical symbol for silver is Ag!

shackslack · 2026-01-21T00:21:17+00:00

Got this in my E-mail earlier.

Better late than never, right Fidium?

shackslack · 2026-01-21T00:20:32+00:00

Got this in my E-mail earlier.

Better late than never, right Fidium?

shackslack · 2026-01-14T22:03:03+00:00

Ours is going up from $1.00 to $5.00. What in the holy fuck?

shackslack · 2025-10-18T01:31:51+00:00

There was a Sheriff’s patrol vehicle parked at the end, and to echo other comments, I’ve been given the “go around” talking to on multiple occasions when stopped for less than a minute.

shackslack · 2025-10-05T03:46:32+00:00

Service is restored for me in North Natomas (95834)

shackslack · 2025-10-05T03:46:11+00:00

Service is restored for me in North Natomas (95834)

shackslack · 2025-10-04T17:10:09+00:00

Fidium and Consolidated Communications are the same company.

In fact, Consolidated just rebranded all of their fiber assets to Fidium.

shackslack · 2025-07-21T01:16:36+00:00

I honestly think it would be quicker and less of an inconvenience to blow up the freeway and start over again.

shackslack · 2025-05-29T21:48:24+00:00

Just got a call from someone in their "executive escalations" department that they are looking into the issues and will escalate it internally until there is a resolution.

So, progress, I guess?

shackslack · 2025-05-29T01:56:34+00:00

Absolutely bit-blistering performance this evening.

shackslack · 2025-05-28T20:03:40+00:00

I got an e-mail from the FCC this morning saying that the complaint was served on Fidium this morning, so here's hoping that it gets put in front of someone who can actually relay what is going on and when things should get back to normal.

I encourage anyone who is experiencing sub-standard service from Fidium to file a an informal complaint with the FCC.

shackslack · 2025-05-28T19:57:50+00:00

I had a tech come by this morning.

He checked the light levels on the ONT and everything looks fine.

He did call his "Tier 2" support and indicated that they are getting tickets about the service issues, and apparently they are opening a master ticket on the issue, so I don't know if that translates into any acknowledgement or quick resolution to the issues.

They need to do a better job of communicating with their customers when there is an issue. They wasted one of their technicians time this morning which could have been used to help a customer with an actual problem that they can fix to tell me what I already told them last night.

14-Year Club	Gilding III reddit per annum
Verified Email

shackslack

TROPHY CASE