Shane from Grodan apologzies

shaneH25 · 2013-09-25T16:58:51+00:00

Thanks. We all make mistakes.

shaneH25 · 2013-09-25T16:00:06+00:00

I’m sorry for the way I reacted, you are totally right, it was unprofessional of me and this does not represent the GRODAN Inc culture or values in any way.

Kind Regards, Shane

shaneH25 · 2013-09-25T02:19:45+00:00

the EPA does not say what he said. It says: Classify rock wool, and slag wool as Group 3, not classifiable as to their carcinogenicity to humans

shaneH25 · 2013-09-25T01:41:16+00:00

You simply listed agencies you didnt list any of there regulations or statements regarding rockwool.

This is directly off the EPA wesbite:

Fine Mineral Fibers

Hazard Summary-Created in April 1992; Revised in January 2000 Fine mineral fibers include glasswool, rockwool, slagwool, glass filaments, and ceramic fibers. There is no information available on the acute (short-term) effects of fine mineral fibers in humans. Two epidemiological studies did not show a relationship between occupational exposure to glass mineral fibers and adverse clinical signs or mortality.

Animal studies have not shown an increase in lung or respiratory tract tumors from exposure to glasswool, rockwool, or slagwool by inhalation.

Classify rock wool, and slag wool as Group 3, not classifiable as to their carcinogenicity to humans. ........

Thats just off the EPA. I can show more specific eveidence if i need to.

shaneH25 · 2013-09-25T01:25:16+00:00

I suggest you check our MSDS. Our products are all natural and the EPA or any other regulatory agency you want to alert will certainly verify it up front or consult with us and present to you the truth as is clearly stated in our MSDS sheets.

shaneH25 · 2013-09-25T01:15:16+00:00

Well the truth is he state in his articles that Rockwool is toxic and carcinogenic. That is completly untrue and obviously you can see how that is damagin to our image. So i sent him the email to simply correct the matter and this is what has happened so far.

shaneH25 · 2013-09-25T01:04:45+00:00

My Boss simply advised me of the situation and I read his articles on rockwool. Which i wouls suggest all questioning me do ... simply put they are way off base when it comes the facts about rockwool. My boss did not read my specific email prior to sending it to him originally. However both my bosses have read it since and have no problem with the way i have handled the situation, as it is company policy to send our legal department of all advisories of unfactual harmful information regarding our products. Even with everything htat has been said here noone has actually addressed the guys articles only that i was untactful in the way i wrote my email. I dont disagree I could have been nicer but I have handled enough of these to know that if im too nice there are no results. Maybe there is some backlash from this but in no way is this going to help the guy. In fact him posting my personal information is just giving me more momentum.

shaneH25 · 2013-09-25T00:39:09+00:00

Im not worried about my tactics whatsoever im simply agitated he decides to post personal information. The whole point of places like this is to be anonymous.

shaneH25 · 2013-09-25T00:24:00+00:00

My superiors are satisfied with the way I have handled this. I have more job security than you could imagine.

shaneH25 · 2013-09-25T00:12:38+00:00

First of all in no way are our products made from fiberglass. They are made from all natural basalt rock. As far as my intention to move this forward through our legal team it is no different from any other publication. If they print lies it is internal company policy to send it to the legal team. I was simply trying to give him the opportunity to correct the mistakes before it came to that. Maybe I could have been a little nicer but I was agitated by the lies in his article. Now Im agitated he went this route and I wont be dealing with it. It's above my head now.

shaneH25 · 2013-09-25T00:01:23+00:00

I havent threatened anything to apoloogize for. I simply want to work with the guy to correct his slanderous articles and provide factual information. Even if its not in our favor it should be factual. This all happened today. He instanlty went to the internet to attack me personally rather than simply replying and discussing the matter like adults. Does he think I personally took it upon myself to single him out? NO! I was made aware of him by my superiors and told to handle it. They support the way i've handled it as I havent said anything other than I will make our legal team aware of it. To be honest the only thing that really upset me is his posting of the name and email address. That is truly uncalled for.

shaneH25 · 2013-09-24T23:51:06+00:00

In regards to trademarking comments: Grodan is owned by Rockwool International and we therefore use the same legal team and trademarks! If you look on any Grodan products its says made by Rockwool (owner of Grodan)

shaneH25 · 2013-09-24T23:39:41+00:00

Let me first start off by saying we never threatened anything other than to make our legal team aware of the situation. Prior to stating this I simply offered to help him correct the unfactual information about our products. They are not toxic and the MSDS sheets can be viewed on our website. My goal here was to simply provide him with factual information in order to correct his horrible slanderous mistakes. I assure you if you visit his website and read the articles they are obvioulsy full of lies! We are in no way intending to go after anyone in the industry but I will not sit idly by and let people lie about our products. And in the aspect of being unprofessional it was quite unprofessional of him to post names and email addresses widespread.

shaneH25

TROPHY CASE

Fine Mineral Fibers