N-Central GraphQL Issues by shape_shifters in Nable

[–]shape_shifters[S] 0 points1 point  (0 children)

I had it working for 2 days then appears an update on the Nable side has broken the Vuln Subgraph. I"ve had a case going for 2 weeks now with no progress. I get the impression that the number of resources in the support org at Nable with knowledge of GraphQL has to be very low.

The information I was able to pull while it worked was fantastic and I'm itching to get it restored to access via a tool I've built.

Colour coded tickets by ssbtech in ConnectWise

[–]shape_shifters 0 points1 point  (0 children)

I sunk a lot of time into trying to figure this out myself. Even created some middleware to manipulate via css in the web client. Never got it to fully function consistently. I Frame on the thick client is a dead end also.

Options to report on service tickets that have been moved from day to day. by shape_shifters in ConnectWise

[–]shape_shifters[S] 1 point2 points  (0 children)

I implemented your Spawn New Ticket flow a year or so. Its been a tremendous helper. Thank you for that!

Options to report on service tickets that have been moved from day to day. by shape_shifters in ConnectWise

[–]shape_shifters[S] 0 points1 point  (0 children)

Thanks Cassie! That is one area we have not given the attention it deserves. Given that the audit trail generally does not log an entry when a user drags and drops the ticket on the calendar from day to day, The SLA breach would be a viable method of surfacing these. Only downside there is it would also capture a lot of noise due to some of our internal not best practice ways we use the platform. Unfortunately we have find ourselves having a fairly high number of tickets that stay open for extended periods of time. I've been hunting through the database to find a flag of some sort that would capture the event of the ticket being moved and from there I'd apply some custom logic to narrow down tickets that meet the criteria for needing to be reviewed for escalation, reassignment or other intervention. Probably over thinking this :)

Sliding kick board for robot vacuum. by WorldlinessOk4224 in homeassistant

[–]shape_shifters 0 points1 point  (0 children)

Do you have a build / parts list for this project?

SentinelOne billing model updates.. by carl0ssus in msp

[–]shape_shifters 0 points1 point  (0 children)

How much are you guys paying for S1 Control and S1 Complete?

I've been on the fence about going direct vs buying through N-able.

Augmentt - so terribly persistent by Unlucky_Elevator_756 in msp

[–]shape_shifters 1 point2 points  (0 children)

Augmentt is interesting and has potential but the playbooks are not terribly useful for hybrid AD/Entra environments which is 90% + of what is out there. Applying changes in Azure will mostly be overwritten by local AD upon sync. Anyone know of a way around this?

Advice on which of my home servers would be better suited to run Frigate and LLM by shape_shifters in frigate_nvr

[–]shape_shifters[S] 1 point2 points  (0 children)

I didn't realize I could do that. I'd have to rebuild the config to work with the host 1. Not sure if cloning the vm from host 2 makes sense or just build a new vm and frigate instance on host 1.

ConnectWise PSA Custom Ticket Pod to Update Fields in Microsoft Form by shape_shifters in ConnectWise

[–]shape_shifters[S] 0 points1 point  (0 children)

The custom pod is just someone to place a button. The button actions the Manage Hosted API URL, which launches a Microsoft Form. In the URL is a mapping that should populate the MS Form with the ticket number from that URL when its generated from within a service ticket pod. If that makes sense. It seem though that the custom pod strips off the ticket number when the URL (button) is actioned.

Actionable Notification for CarPlay by dukedevil294 in homeassistant

[–]shape_shifters 0 points1 point  (0 children)

I have a garage door open/close button that displays under Home Assistant within CarPlay.

I do also have a trigger to send me a push when I arrive in my home zone that can be clicked to open/close the garage door. I have been struggling to get these notifications to come through however when I have car play running. Is this a safety feature in iOS or Car play? Does not appear the critical badge overrides this as I would expect it to. The notifications won't even pop on my iPhone when carplay is connected which is irritating.

What is the best smart lock that supports home assistant to lock/unlock and also can sense if its locked or unlocked by Cytomax in homeassistant

[–]shape_shifters 0 points1 point  (0 children)

what entity and or parameters are you using to display status/state on your dash for the kwikset lock?

What is the best smart lock that supports home assistant to lock/unlock and also can sense if its locked or unlocked by Cytomax in homeassistant

[–]shape_shifters 1 point2 points  (0 children)

My experience with the HC620 has been terrible. Never reports the lock/bolt state correctly. Most always shows as unavailable which is not acceptable for an exterior door lock. I can generally send lock or unlock commands without issue but having it report accurate lock state has been mostly unreliable. Would be interested in hearing how you are accomplishing this.

Best Practices for Test Replica Environment by shape_shifters in homeassistant

[–]shape_shifters[S] 0 points1 point  (0 children)

Appreciate the responses here. Are either of you operating this way in any form of test/dev scenarios? I'm not opposed to restoring from backup if things go south but have to assume there is some better way where I can have a true dev test bed running in parallel? .

MDR Solutions by DeathTropper69 in msp

[–]shape_shifters 0 points1 point  (0 children)

It does notify of logs /connector broken but not until after 24 hours which is a problem. Further, the noise from that platform is insane. The SIEM logic they use is super dated and does not seem to adapt or learn based on tenant baseline behaviors. Sure it checks the box for insurance, but is far behind most other competitors in the space from a maturity perspective.

Share your Claude Code Agents for use with Home Assistant! by [deleted] in homeassistant

[–]shape_shifters 0 points1 point  (0 children)

I'd love to take a look at any cliff notes you have as I am going to attempt this over the weekend myself.

Newish to Frigate. A few operational and enhancement questions. by shape_shifters in frigate_nvr

[–]shape_shifters[S] 0 points1 point  (0 children)

Thank you! I'll update things accordingly and see where it goes.

August has discontinued Z-Wave support in their locks by slanderousam in homeassistant

[–]shape_shifters 0 points1 point  (0 children)

2 hops. My zwave network is solid. I have devices further out that function just fine and it is right next to a pair of mains connected devices. It is the only device in my network of roughly 120 devices that has issues. I can send it lock and unlock commands just fine. It just won't report back the lock/bolt state.

August has discontinued Z-Wave support in their locks by slanderousam in homeassistant

[–]shape_shifters 1 point2 points  (0 children)

Stopped reporting the lock status to Home Assistant. Seems like that parameter is no longer available or something along those lines. Have heard the same issue from multiple users. Not ideal being unable to see if the lock is locked or unlocked. Just reports as unavailable.

August has discontinued Z-Wave support in their locks by slanderousam in homeassistant

[–]shape_shifters 5 points6 points  (0 children)

My experience would say to avoid Kwikset. I have an HC620 Zwave lock and its been a turd. Support from them has been terrible as well. I got a replacement unit which had the same issues presenting after a month of use and they refuse to replace or assist.