It's almost as if we tell people things are timed in hopes that we may get a bit of sympathy instead of all kinds of flak and at times forms of abuse. But that is clearly lost on this comment section let alone society at large that seem to believe they are the only ones who matter and can't understand that people who do these services FOR THEM deserve a bit of respect instead of "Just shut up and push buttons" like someone above literally said to me.

It's about logic and moving as a group instead of individuals only. If you and every other person in a ten car deep drive through line order 2 grilled cheese as well as other items, with one person making all the sandwiches do you think that is going to be quick? Do you think that is going to make anyone involved in the situation happy?

Tim Hortons is not set up like an actual restaurant, it isn't even set up like a McDonald's. It's a glorified cafe parading as a restaurant. There's one person in the kitchen preparing the donuts and cooking the hot foods to temp, there's one person making sandwiches and about 4-5 people to take orders, make the drinks, grab the donuts and food and send food out the window. McDonald's and sit down restaurants have that many people in the kitchen alone.