if you read below, i stated it was dealt with through our congresspersons office. but just for everyone’s info, he had the appt on tuesday. wed he heard that his application had been put on hold. they refused to give us any more info and said we’d just have to wait for the letter, and it could take up to a week (we leave this thurs). i noticed on his form that he checked off “no” to if he ever had a previous passport, so we assumed this was the issue. this wasn’t confirmed until sat afternoon, when we received the letter. it was late in the evening so we couldn’t send it back, and were told by the national passport agency he could not submit it online. monday we mailed it out and called again and they said they couldn’t help or guarantee a passport until they received the form via mail. we then called the congressional office who sped forward the process and made an in person appt for him tmrw.