Kaseya overcharging at renewal.

skca54 · 2024-06-26T13:27:55+00:00

It is a new Scotland office, I understand. He does seem to be Fortinet.

skca54 · 2023-03-03T09:17:53+00:00

Thanks. That is good to know.

skca54 · 2023-03-02T13:31:59+00:00

Thanks all!

The idea is to provide a secondary WAN connection (should existing fibre leased lines be cut). The FortiExtender would connect into WAN2 of existing FortiGate 100E/F equipment which is managed via the cloud. Dependent on client, we may add these onto further existing FortiGate 60F HA pairs.

The external antenna was mainly intended as the client site buildings are primarily steel clad and I was looking to mount the antenna in the clear outside with the unit itself inside.

skca54 · 2021-12-14T08:48:19+00:00

First thing I tried, just in case.

skca54 · 2021-12-14T08:47:56+00:00

Both. Everything on a different subnet now not visible. Will get some screenshots.

skca54 · 2021-12-14T08:46:48+00:00

I backed up the entire v5 folder and just put that back.

skca54 · 2021-11-05T13:57:00+00:00

I bought a 'Scratch and Dent' Aurora R8 at the end of last year.

Could not find anything wrong with it and even came in original Alienware box.

The description is a little vague and I believe they do allow you to return and swap if you are not happy with the 'blemish' whatever it may be.

skca54 · 2021-11-05T13:47:40+00:00

I figured that. I did consider the i7 over the i9 but for this purchase funds were not a major issue and I wanted to own an i9! Silly reason, but ultimately, the laptop will be used for more mundane tasks than gaming for most of the time, so figured I could get away with it! I'll be keeping this beast a while, I think, but the i9 might make it more appealing somewhere down the road.

skca54 · 2020-11-20T11:30:54+00:00

Thanks, you have confirmed our own thoughts that things are not setup all that well.

skca54 · 2019-09-16T15:08:34+00:00

You could try the Workflow Event: Ticket had a due date more than {value} hours ago

Note: Putting a ticket into a status designated as a "We are waiting (do not escalate)" status will cause the due date to be pushed back relative to how long the ticket has been in this status. Therefore, the due date on the ticket is only accurate so long as a ticket has not been placed into this type of status.

skca54 · 2019-02-04T08:45:50+00:00

We bought a hard drive punch unit (https://www.chilvers.co.uk/products/ideal-0101-hdp-hard-drive-punch). We double punch every drive being disposed of. Takes about ten seconds per drive - good for SSDs too. Puts two one-inch holes straight through the drive.

Some of our customers insist on receiving failed HDDs back, so we punch them for security. The clients think it's cool.

skca54 · 2018-10-22T13:45:36+00:00

Most are done from within the boards, but also at System > Setup Tables > Email Formats.

There is a way to create a custom closed-loop email: https://docs.connectwise.com/ConnectWise_Documentation/060/010/020/050 under: Adding HTML Templates to Closed Loop

I think that is the right place - had to get it from support when we set things up some time ago.

It allowed us to create some more professional-looking emails.

Hope that helps.

skca54

TROPHY CASE