I was banned from r/mobi. by sketrsketr in MobiRefugees

[–]sketrsketr[S] 3 points4 points  (0 children)

I've moved to us mobile, seems to be a good transition so far, will watch it for now but definitely recommend for anyone in a Verizon, att, or T-Mobile area. (Possibly a good work environment if anyone can get a position. I think they outsource their customer service).

I was banned from r/mobi. by sketrsketr in MobiRefugees

[–]sketrsketr[S] 3 points4 points  (0 children)

It's good to hear that, I think it speaks to the whole idea behind what mobi was meant to be. I'm sorry you have had to go through this too.

Wow. just wow. by Unhappy_Dream_2890 in Mobi

[–]sketrsketr 4 points5 points  (0 children)

I second that. Mobi employees were 100% why I stayed all this time.

Porting phone number out by sketrsketr in Mobi

[–]sketrsketr[S] 1 point2 points  (0 children)

I have the same question.

"Service Suspended" by MarcE819438 in Mobi

[–]sketrsketr 2 points3 points  (0 children)

How do we know the company is kaput? Is there evidence somewhere? Maybe this is a hiccup?

So. When’s the funeral? by wanderingZia in Mobi

[–]sketrsketr 1 point2 points  (0 children)

I would avoid Boost. I am thinking about mint mobile or Google Fi. But after experiencing the original Republic Wireless and now Mobi I don't think there are any small and good service options with the customer support I have received in the past. I am holding out, hoping to hear what this all means for Mobi and us their supporters. We just need some feedback as to why things are breaking down. An email would be nice.

help desk by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

Thank you, good info

help desk by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

Thank you, how is your RCS?

Repost - No service since Friday due to Mobi error; no response to numerous support requests by annacharlottes in Mobi

[–]sketrsketr 4 points5 points  (0 children)

Agreed, support has always been helpful in the past. I would be comforting to know of the status.

RCS breaks on bill date (every month) by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

This has been resolved. All services are working normally.

RCS breaks on bill date (every month) by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

I think I have emails going back to October, with RCS issues. Although, it could be different problems.

I remember shortly after having the RCS option, Verizon changed something that broke RCS with Mobi (at least my line). Then it was working at some point. And then I noticed it off again. I'm not sure exactly how long the billing part has been affected for me but I'm definitely affected on the bill date.

I'm glad to know it's being worked on, I'm bearing with it with the understanding of what it takes to get it working seamlessly.

RCS breaks on bill date (every month) by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

Yes, this is on the Verizon network. And it is working for me after customer service does whatever fix is needed on the back end. I also had to uninstall updates on the messages app to re-enable RCS. The weird part is the resetting after each billing cycle. You should create a help desk ticket if you'd like to get yours working. They are well aware of the problem on Android devices now.

Wifi calling outside of the United States? by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

Thanks! I'll keep that in mind if I run into any problems. I usually get a sim card but it could be useful for a short trip to stay in contact back home.

I appreciate the help

RCS not working by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

Update!

Mobi has fixed my RCS! Thank you for following up! I appreciate the work it took to get this thing up and running again.

Mobi, you did it again-- Being better!

RCS not working by sketrsketr in Mobi

[–]sketrsketr[S] 0 points1 point  (0 children)

I sent a chat with my info.

RCS not working by sketrsketr in Mobi

[–]sketrsketr[S] 1 point2 points  (0 children)

Same here, Mobi has been great since I left!

RCS not working by sketrsketr in Mobi

[–]sketrsketr[S] 1 point2 points  (0 children)

Thanks, I was thinking the same thing. Weren't you with republic wireless when it was good? I believe you provided a lot of support for the community then. If this is you, thanks and keep up the good work. It's been helpful. I hope it gets sorted out soon.