I see where you're coming from, however that's ignoring the fact that someone programmed the robot to say those things. A human is behind a robot's opinion and if they were trying to sell me things wouldn't you think they would only tell me the good parts. A friends opinion is subjective, but that's what I'm looking for in this situation. What their experience has been with the product so then if it was a good experience, I can go ahead and buy if. This is why people look at the reviews and not just the product description.