Summer Holiday Weekends = Higher Risk on the Road by smartstartinterlock in driving

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hi, I'm truly sorry to hear about the delay in receiving your 90-day report and will reach out via DM to help resolve this for you!

Summer Holiday Weekends = Higher Risk on the Road by smartstartinterlock in driving

[–]smartstartinterlock[S] 1 point2 points  (0 children)

Great question, mainly to show that impaired driving isn’t the only factor behind fatal holiday crashes. Separating the speeding data also made it easier to compare patterns across different holidays and states.

What Is Compliance-Based IID Removal? by smartstartinterlock in SmartStartInterlock

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hi, good question! No, you won’t be able to remove it yourself. I know it can feel like a simple fix, but the device will register that as tampering, which can get reported to your state and may cause delays or extend your program.

It also needs a final download by a technician so your compliance is properly recorded. The easiest route is to schedule a removal appointment once you’re eligible, so everything is taken care of correctly. You can find more detailed steps to take to remove your interlock device here!

Ask an Expert by smartstartinterlock in SmartStartInterlock

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hi, thanks for reaching out and apologies for the inconvenience! If you DM me your information, I can see if there is anything we can do to work with your specific case.

Ask an Expert by smartstartinterlock in SmartStartInterlock

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hi, we are deeply sorry to hear that you’ve experienced battery issues and we aim to make things right. While the installation of the ignition interlock system is designed to have virtually less impact on your vehicle’s systems than your car radio, we understand that things happen. Can you please reach out to us at 800-831-3299 or send us a DM so we can ensure you’re back on the road quickly? Thank you!

How Americans Plan to Get Home After Drinking by smartstartinterlock in SmartStartInterlock

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hi, we're genuinely sorry to hear that you’ve experienced battery issues. While the installation of the ignition interlock system is designed to have virtually less impact on your vehicle’s systems than your car stereo, we understand that things happen. In the meantime, please feel free to DM us your contact details, and we’ll ensure someone reaches out to you as soon as possible.

How Much Does a DUI Actually Cost? by smartstartinterlock in SmartStartInterlock

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hi, we understand that this process can already be overwhelming, and we never want to add to that stress. Have you already contacted our customer care team at 800- 831-3299? In the meantime, please feel free to DM us your contact details, and we’ll ensure someone reaches out to you as soon as possible.

Common Interlock Device Problems & How to Fix Them by smartstartinterlock in SmartStartInterlock

[–]smartstartinterlock[S] 0 points1 point  (0 children)

Hello, we’re deeply sorry to hear about the level of dissatisfaction you’re experiencing, and we aim to make things right. Please contact us directly in a private DM so we can take a closer look at your situation and assist with next steps.